Date of Incorporation: 1979
Franchising Since: 1995
Headquarters: Houston, Texas
Business Description: The basic Jiffy Lube Signature Service includes: changing a vehicle's oil with up to five quarts of top quality motor oil and replacing the oil filter with a top quality filter; inspecting the brake fluid level, the air filtration system and wiper blades; vacuuming the interior floors and cleaning the exterior windows. If needed, Jiffy Lube service centers also will lubricate the chassis, check and fill the transmission, differential, power steering and window washer fluids, check and fill the battery water, and check the vehicle's tire pressure. Customers are not required to make an appointment for services at Jiffy Lube service centers. The franchisor is Jiffy Lube International, Inc., a wholly owned subsidiary of Pennzoil-Quaker State Company.
Franchise Offer: Jiffy Lube International sells franchises to operate “quick lube” service centers under the name “Jiffy Lube.” Quick lube service centers offer oil change and lubrication services for cars and light trucks. Jiffy Lube service centers offer these services along with other similar products and services, some of which requires to be offered and some of which are approved, but optional.
Financial Assistance: The franchisor offers the following financial assistance options. Except for the Mt. Pleasant UNL program (#2), Jiffy Lube does not offer direct or indirect financing.
1. Jiffy Lube has developed a relationship with FranFund, Inc. a loan broker, who is available to assist franchisees with navigating the lending process. Franchisees desiring to use FranFund will contract directly with FranFund for their loan brokerage needs. Utilizing FranFund’s services is optional for all franchisees.
2. In the event the franchisee is unable to secure financing using FranFund as a loan broker, Mt. Pleasant Corporation's Ultimate Net Loss (UNL) program may he an alternative lending option. Jiffy Lube is not affiliated with Mt. Pleasant Capital Corporation and does not receive a payment or any remuneration from it as a result of the UNL program.
3. Pennzoil-Quaker State Company, parent company of Jiffy Lube, offers several financing programs for customers of Pennzoil-Quaker State Company, including Jiffy Lube franchisees.
Training and Assistance: : Before the opening of the franchised service center, the franchisee, or day-to-day decision makers (i.e., manager or delegate), of the franchised service center and, in the case of a corporation, the officers responsible for the operation of the franchised service center, must successfully complete the franchisee operations training program. The intent of this training course is to provide the franchisee and his/her decision-maker(s) with a solid understanding of the Operations (J-Team Service Standards) as they relate to the Brand and Customer Value Proposition. While the franchised business is operating, the franchisor will continue to offer management training courses for service center managers, or managers who replace the franchisee or the initial manager at the service center. Franchisees and their managers must attend training every five years. The franchisor may require additional, ongoing training of service center managers and employees.
Territory: Subject to any rights Jiffy Lube has already granted to other franchisees, without the franchisee’s consent the franchisor will not permit another franchisee to open a Jiffy Lube service center within three miles of the service center; or establish or operate a Jiffy Lube service center, within three miles of the service center. Jiffy Lube can license another franchisee to open a Jiffy Lube service center or establish or operate a service center at any location outside of a three-mile ring; the franchisee won't have any rights of first refusal or similar rights to acquire a new franchise outside of the three-mile ring.
Term of Agreement and Renewal: The length of the term of the franchise agreement is 20 years. Renewal or extension of the term is available for two 10-year renewal terms.
Obligations and Restrictions: A franchised Jiffy Lube service center must be under the personal supervision of franchisee, or under the personal supervision of a manager who has successfully completed the operations training course. The franchisees cannot sell or offer to perform any product or services that would detract from the Jiffy Lube concept. That is, the franchisee cannot offer tune-ups, major engine overhauls, transmission overhauls, brake adjustment, repair or alignment, muffler installation or automobile painting that are not related to the services approved by Jiffy Lube at the service center. The franchisee cannot sell any automobile parts or supplies that are not related to the services offered or any non-automobile related products or services, unless the parts or supplies or products or services are approved.
Estimated Number of Units: 2,090
Selected Investment Costs:
|Name of Fee||Low||High|
|Initial Franchise Fee||$0||$7,500|
|First month's rent and security deposit||$10,000||$20,000|
|Equipment, signs and fixtures||$95,000||$224,000|
|Opening Marketing Expense||$15,000||$20,000|
|Training expenses incurred by franchisee or employees (does not include wages or salaries of attendees)||$1,000||$5,000|
|Additional Funds (working capital) ~ 6 months||$45,000||$45,000|
|Real Estate and site analysis services||$2,500||$8,500|
|Type of Fee||Amount|
|Royalty||Under the Non-Product Supply Franchise Agreement, 4% of Gross Sales, assuming eligibility for 1% prompt pay discount.
Under the Product Supply Franchise Agreement, for new-to-system locations (either conversion sites or new build locations)
|Remedial Expenses||An amount that Jiffy Lube specifies if the franchisee has breached a provision of the Franchise Agreement and such breach results in harm the Jiffy Lube brand or the franchisor or other Jiffy Lube franchisees.|
|POS Support Charge||An amount Jiffy Lube specifies at times during the term of the Franchise Agreement.|
|TOMAX POS Support Charge||$142 per site per month plus additional costs depending on VPN service.
If active VPN service is selected, cost is $18 per month per site.
If passive VPN service is selected, cost is $11 per month per site.
|Hardware Support||Currently $61.25 per month (prices are subject to change on 30 days’ notice)|
|Training Expenses||Expenses Jiffy Lube incurs when it offers training for franchisees or their managers; does not include wages or salaries of attendees.|
|Product Testing Expense||Expenses Jiffy Lube incurs in testing a product the franchisee wants to use, but which Jiffy Lube hasn’t included in a list of similar products that meet standards.|
|Fleet Processing Charge||An amount Jiffy Lube may specify at times during the term of the Franchise Agreement.|
|Audit Expenses||Expenses Jiffy Lube incurs in the course of auditing the franchisee’s books or financial records.|
|Service Charges||The lesser of (a) 2% per month or (b) the highest rate permitted on all past due amounts.|
|Transfer Fee||$3,500 plus Jiffy Lube’s actual expenses.|
|Renewal Fee||$10,000 for the first renewal term and $7,500 for the second renewal term, subject to adjustment using the Consumer Price Index (utilizing 1982-84 = 100 as a base year).|
|National Advertising Fund (the “Ad Fund”) Contributions||$0 under the Non-Product Supply Agreement.
1.5% of Cross Sales under the Product Supply Franchise Agreement.
|Cooperative Advertising||Under the Non-Product Supply Franchise Agreement, 5% of Gross Sales.
Under the Product Supply Franchise Agreement, 2,5% of Gross Sales if the franchisee must contribute to the Ad Fund.
|Local Advertising||5% of Gross Sales; 4% if the franchisee signs the Product Supply Franchise Agreement.|
The above information has been compiled from the FDD of Jiffy Lube.
Year of FDD: 2013
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