America's #1 Franchise Directory, Trusted for Over 15 Years

Friday Franchising News - April 15

Friday Franchising News

Customer satisfaction is the priority when it comes to operating a successful business. This week in Friday Franchising we see franchises accomplishing this in a variety of ways. We take a look at the current state of the industry and how franchises are cooking up fresh ways to enhance the customer experience — from time-saving apps to expanded menu offerings and product transparency. Read on to find out more.

Taco Bell Tests Territories with TacoBot

Bots are the latest wave of technology to be making a splash with franchises. No stranger to trends, the fast food chain announced a new integration with workplace messaging app, Slack. The deal features TacoBot, an artificial intelligence powered ordering service. Users will be able to talk with the bot, make orders and even pay for their eats entirely through Slack. The TacoBot is the most recent step in the continuing process to make Taco Bell accessible on the fly. TacoBot is currently being tested privately and will be made more available in coming months.

Envisioning a Franchise-Friendly Supply Chain

Historically, the supply chain, franchisors and franchisees have had a rocky relationship. Improving frustrations was the topic of conversation at the inaugural Restaurant Franchising & Innovation Summit in Dallas. Brand leaders and CEO’s met to discuss how to communicate more effectively and increase transparency within the supply chain. Technology is a key component in achieving this, creating uniform POs systems to track supplies and notify vendors. Supply-chain technology also helps watch high-risk products, collect past data to provide new experiences for customers and allocate budgets properly.

McDonald’s Breakfast Expands

In October, the fast-food mega franchise debuted all-day breakfast with a limited menu selection after 11 a.m.. The addition of breakfast throughout the day has been a hit. McDonald’s is now offering its complete breakfast menu all day at over 150 locations in the Tulsa, Oklahoma area, along with the Triad region of North Carolina. McGriddles will be added to the all-day menu at 1,000 stores throughout the South. Concerned franchisees hope that accommodating the fuller menu will be a smooth transition and McDonald’s will address operational complexities.

Applebee’s Unveils New Takeout Friendly App

Applebee’s Neighborhood Grill & Bar isn’t sitting on the sidelines when it comes to utilizing technology. The casual-dining franchise rolled out a revised mobile app that is geared towards takeout orders. Orders can be placed days (or weeks) in advance and a pay-ahead feature eases carside to-go service. Carside to-go sales are expected to get a boost from the app’s launch. The app is the next step in the chain’s ongoing focus on consumer facing technology to enhance the restaurant experience.

America is a Nation of Snackers

Snacking is a part of our daily diet it has been revealed. Adults in this country snacked on ready-to-eat foods more than 200 billion times in 2015, according to consumer research firm The NPD Group. This shift has spurred the addition of three snacking dayparts in restaurants— mid-morning, late afternoon and late night. The NPD study reveals this makes up 18 percent of all restaurant dining. Restaurants are adapting with new, lighter offerings at reduced prices from their full-size counterparts.  Tasty sliders, mini bowls and bar-inspired fare are helping  transforming traditional meals.

Subway Reveals Calories on All U.S. Menu Boards

Subway has built name as a healthier alternative to typical fast food. Now the sandwich franchise has taken this mission a step further with installing bold panels inside all locations that prominently display nutritional information. The new boards went into effect across all 27,000 locations in the U.S. and they aim to make it easier for guests to make informed menu choices and demonstrate that many menu items contain quality calories. Subway is ahead of the curve, the  U.S. Food and Drug Administration announced in March that it will postpone enforcing new menu labeling for over a year.
comments powered by Disqus

Your Request List

You can add items by clicking the "Add to Request List" button or checkbox when you find something you're interested in.

You may add up to 15 items to your Request List

Your request list will follow you around the site.

When you are ready to complete your request for free information, click "Submit" in your Request List.

Why not get started by browsing our New Franchise Opportunities or Low Cost Franchise Directory?

You may only enter 15 items in your Request List.

To request information from your selected companies, just fill in the form and click "Submit".

OK, got it

Request Info From:


Your List is Empty

You can add items by checking the "Request FREE Info" boxes.

* indicates required field

Optional Information

Join our mailing list!

We share your information only with your selected franchises.