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ServPro Franchise Cost & Fees

Date of Incorporation: 1967
Franchising Since: 1969
Headquarters: Gallatin, Tennessee

Business Description: Servpro franchises provide professional residential and commercial cleaning, and restoration of damage caused by fire, flood, and other disasters.

Franchise Offer: The franchisee will operate a Franchise business providing some or all of the following: professional residential and commercial cleaning, deodorization, restoration of premises and contents damaged by fire, flood and other causes, as well as related services such as: duct cleaning; carpet, drapery and upholstery cleaning; construction services; mold mitigation and remediation; carpet sales and installation; carpentry; janitorial services; maintenance and painting, and You will sell related products using the standards, procedures, techniques, processes, and methods of operation developed by Servpro for the Franchise within a specified non-exclusive geographical area under the trade name Servpro, a registered service mark, Servpro and design, and the additional principal service marks, trademarks, trade names, trade dress, logos, emblems, slogans or indicia of origin which are or may be designated by Servpro in the future.

Financial Assistance: Servpro may agree to finance a portion of the franchisee’s acquisition of a franchise, subject to credit approval and meeting the then-current financing criteria. Servpro’s Affiliate, Servpro Finance, LLC, may also agree to provide financing. Servpro may at its discretion, or Servpro Finance, LLC may at its discretion, finance the franchisee’s purchase of additional equipment or vehicles. Servpro does not directly or indirectly offer any financing arrangements to the franchisee except as disclosed above. Whether, and on what terms, the franchisee can obtain financing from ServPro will depend on a variety of factors, including the franchisee’s creditworthiness and the type of security the franchisee can offer. Servpro does not receive any direct or indirect payments for placing financing. Servpro does not guarantee the franchisee’s obligations to third parties.

Training and Assistance: Servpro will require the franchisee and each person actively involved in operation of the Franchise to complete their five step initial training program to their satisfaction, which is called the Business Development Program (BDP). Servpro will provide two owners with the five-step BDP: Step 1: Prerequisite Progress (preparing the business prior to classroom attendance); Step 2. Prerequisite Consultation (on-site Trainer meeting); Step 3: New Franchise Training Program (NFTP, 15-day classroom); Step 4: Business Setup (five day on-site Trainer visits); and Step 5: Business Consultations (six on-site Trainer visits). Servpro will provide two owners with the Business Development Program materials. The NFTP fee is waived for two owners. The Mold Remediation Course is required at NFTP. The Mold Remediation training is two days (eight hours each) of instruction. Servpro will provide additional or “refresher” training programs, as well as seminars, regional meetings and related activities regarding the operation of the franchise and the System as Servpro chooses to conduct. Servpro also will hold an annual convention to discuss issues concerning the Franchises and the System.

Territory: The franchisee will not receive an exclusive territory. The franchisee may face competition from other franchisees, from outlets that Servpro owns, or from other channels of distribution or competitive brands that Servpro controls. Servpro, and any of their affiliates, reserve the right to: (i) use other channels of distribution, such as the Internet, retail, catalog sales, telemarketing, or other direct marketing sales, to make sales within the franchisee's territory using the franchisor's principal trademarks; and (ii) make sales within the franchisee's territory of products or services under trademarks different from the ones the franchisee will use under the franchise agreement, all without compensation. A designated franchise operating territory generally contains 50,000 to 80,000 in population.

Term of Agreement and Renewal: The length of the franchise term is five years. The franchisee can renew for additional five-year terms if the requirements are met.

Obligations and Restrictions: If the franchisee is an individual or individuals, the franchise is licensed in reliance on his or her business skills, financial capacity, and personal character. If the franchisee is a business entity, the franchise is licensed in reliance on the business skills, financial capacity, and personal character of the principals and owners. The franchisee or principals or owners if the franchisee is a business entity must directly perform or directly supervise operation of the franchise. All majority owners of the franchise must personally complete all franchise business reviews, attend Convention (once per year in the summer), attend all regional meetings (once per year in the winter), attend all area meetings (three times per year or once per trimester), and all training programs required by the franchisor from time to time. The franchisee must offer the goods and services that Servpro designates as required for all franchisees. The franchisee must comply with all applicable laws and regulations, including federal regulations, and obtain all appropriate governmental approvals for the franchise.

Estimated Number of Units: 1,702

Investment Tables:
Initial Investment
Name of Fee Low High
Initial Franchise Fee $46,000 $46,000 plus $510 per 1,000 population over maximum
Vehicle $2,000 $35,000
Equipment and Products Package $66,750 $66,750
Supplies $3,850 $8,500
Insurance $4,000 $5,750
Advertising and Promotional $250 $1,500
Training, Travel, Lodging and Food $550 $1,900
Deposits, Permits and Licenses $700 $2,550
Legal & Professional Fees, Accounting Services, On¬Line Tax Table Service and QuickBooks Pro Training $975 $1,500
Xactimate Estimating and Pricing Software and Training $1,000 $2,500
Additional Funds - 3 months $30,000 $35,000
Real Estate $0 $3,000
Estimated Total $156,075 $209,950 + $510 per 1,000 over maximum population, plus any real estate costs
Other Fees
Type of Fee Amount
Royalty fee Ranges from 3% to 10% of the monthly Gross Volume with a monthly minimum of $100
Fixed Fee $45 - $115 based on the monthly Gross Volume.
Advertising Fee 0.5% of the Gross Volume, not including Gross Volume from Subcontract Services, plus 2.5% of the annual Gross Volume on a calendar year basis, not including Gross Volume from Subcontract Services.
Transfer Fee Up to $10,000
Initial Training Fee Servpro will provide initial Training to additional persons or for the franchisee’s employees on a space-available basis at a cost of $1,000 each for the New Franchise Training Program; and $545 dollars for attendance at the Mold Remediation Course.
Applied Structural Drying (ASD) Training and Certification The fee can vary from $500 to $1,500 per person for training and $100 for certification by the IICRC.
Subrogation Training The fee can vary from $75-$150
Lead Paint Training and Certification The cost can vary from $550-$1,000
New Training Programs Servpro may charge the then-current training fee for training courses.
Failure to complete BDP Steps 1, 2, and 3 Loss of Convention Allowance and pay minimum royalty and fixed fees.
Employee Certification Program Training Manual Fee Servpro may charge the then-current training fee in the amount of $49.95 for the Crew Training Course and $19.95 for other courses.
Convention Registration Fee Currently $425, if registered by May 1st and $475, if registered after May 1st $185 Guest registration fee, if registered by May 1st $260 Guest registration fee, if registered after May 1st; Onsite registration will be $525
Computer Consulting $75 per hour and travel expenses, if applicable.
National Call Center Fees Varies, see FDD.
Third Party Electronic Assignment Administrative Fee A fee not to exceed $50 for National Accounts and Select National Accounts job leads assigned through third party licensed software; currently this fee is $20 and is subject to change upon notice.
Job File Audit Fee A fee not to exceed $50 for Our audit of certain Select National Accounts and National Accounts job files. The Audit Fee is subject to change upon notice.
Renewal Fee $1,000 if timely, $1,500 if the renewal date is extended.
Financing Fee Up to $150
Administrative Fee $500 per license.
UCC Filing Fee $100 per UCC filed or amended.
Resale Referral Fee Up to 10% of gross sales price, including goodwill, equipment and license.
Servpro Net Initial hook-up to the franchisor’s network using its Internet Access Package is included in its Equipment and Products Package.
Franchise Websites Packages There is no cost for a Basic Website; Annual fees of $349 plus $89 for each additional Franchise for the Professional Website Package; Domain name registration and maintenance fees for Basic Websites are $35 per year per domain name; the Professional Website Package includes one domain name at no additional charge and each additional domain name is $25 per year.
Advertising Customization $25 to modify an ad; $35 to create a new ad; $50 per hour for extensive customization project.
WorkCenter Office and WorkCenter Marketing $175 per month for 60 months beginning the 1st day of the third month after the franchisee signs the Franchise License Agreement, subject to change at Servpro’s discretion. After the first 60 months, the fee will be $108 per month due the 1st of each month thereafter.
Restocking Fee 15%
Commercial Large Loss Fee Up to 5%
Dishonored Check Fee $50
Late Reports or Late Payment $50 late fee for each Report or payment made after its due date.
Examination Servpro’s cost of conducting an examination is $300 per day whether conducted from its offices or the franchisee’s premises, plus lodging and travel costs to and from the franchisee’s location.
Indemnification Servpro’s actual costs.
Failure to keep records Up to $3,000 per month.
Failure to Maintain Insurance Servpro's actual costs, plus 10% interest or processing fee of $500
Territorial Policy Violations Up to $5,000 per occurrence or up to 2 times the amount involved in each violation whichever is greater.
Miscellaneous Servpro's actual costs.
Taxes Amount imposed by federal, state, and local tax authorities on any fees or amounts payable to the franchisor by the franchisee.
Reinstatement Fee $500

The above information has been taken from the FDD of ServPro. Year of FDD: 2016

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