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Fetch! Pet Care Franchise Cost & Fees

Date of Incorporation: 2002
Franchising Since: 2003
Headquarters: Dayton, Ohio

Business Description: FETCH! Pet Care, Inc. is the franchisor. This franchise is for the operation of a franchise in a specified territory providing professional care to client’s pets and homes.

Franchise Offer: FFETCH! Pet Care sells to qualified persons franchises to own and operate professional pet sitting, dog walking and home care businesses in specified territories that use the name “FETCH! Pet Care.”

Financial Assistance: The franchisor does not currently offer financing, however, it is listed on the SBA registry, and may negotiate in the future with lending institutions to provide financing to its franchisees. The franchisor does not guarantee franchisees’ note, lease or obligation.

Training and Assistance: The training program generally consists of 2 to 4 full days of training near the franchisor’s franchise support center located in Dayton, Ohio two to three evenings of web-based training. Franchisees must attend training in person. The franchisor would prefer that franchisees have one other person trained by the franchisor to assist them or handle their franchise in case they are not able to do so. Most franchisees invite a family member to training, so that another person is trained in the operation of the franchise, even if not directly involved in the operation of the franchise. Currently, refresher training is typically offered on a bi-monthly basis pending class availability. Currently, refresher training is not required.

Territory: Franchisees will receive the right to establish and operate the franchise at an “Approved Office Location” within a “Protected Territory”. The Approved Office Location is typically the franchisee’s home. The Protected Territory is the geographic area that includes all the Target Areas you purchase. A Target Area is a geographic area that includes approximately 100,000 targeted households, depending on the population density and traffic patterns in the area.

Term of Agreement and Renewal: The length of the initial franchise term is 10 years from the date of the Franchise Agreement. Franchisees may renew for successive 10-year terms, if requirements are met.

Obligations and Restrictions: Franchisees must directly supervise the franchise. Franchisees must devote their full time, energy, and best efforts to the management and operation of the franchise, except as otherwise approved by the franchisor. Franchisees may hire an Assistant, such as a general manager or Pet Care Coordinator. Franchisees do not have to obtain the franchisor’s prior approval of any Assistant, but the management personnel must meet its qualifications and have completed the training program before participating in the management of the franchise. The franchisor requires franchisees to offer and sell only those goods and services that it has approved as meeting its standards and specifications. Franchisees must receive our approval before selling any non-FETCH! goods or services under the FETCH! name or to FETCH! clients.

Estimated Number of Units: 110

Investment Tables:
Initial Investment
Name of Fee Low High
Initial Franchise Fee $19,000 $19,000
Travel and Living Expenses while Training $1,000 $1,300
Real Estate Varies
Equipment $1,700 $3,000
Advertising/Marketing (12 months) $9,000 $10,000
Supplies $750 $1,500
Insurance $600 $1,000
Other Prepaid Expenses $1,850 $2,500
Additional Funds - 3 months $3,100 $6,000
Estimated Total $37,000 $44,300
Other Fees
Type of Fee Amount
Royalty 6% of monthly Gross Sales or a minimum royalty payment, whichever is greater. The minimum royalty per Target Area is $150 per month for the first 12 months and $300 per month for the remaining months.
Brand Development Fee 2% of Gross Sales or a minimum Brand Development Fee, whichever is greater. The minimum Brand Development Fee per Target Area is $50 per month for the first 12 months and $100 per month for the remaining months.
Regional Cooperative Fund The amounts required by the documents governing the Regional Cooperative Fund but not more than 1.5% of Gross Sales, except with approval of a majority of the members of the Regional Cooperative Fund.
Local Territory Marketing Quarterly Expenditures $1,000 per Target Area every quarter.
Additional Training $500 per session.
Franchise Owner Summit Attendance Fee
Transfers For each Target Area included in the transfer, 25% of the full, undiscounted then-current initial franchise fee charged per Target Area for new franchisees.
Audits Amounts owing plus interest at prime (as stated in the Wall St. Journal) plus 3% per year plus the cost of the audit in some circumstances. The range of costs for the audit is from $1,500 to $4,500
Renewal Fees For each Target Area included in the renewal, 25% of the full, undiscounted then-current initial franchise fee charged per Target Area for new franchises.
Indemnification Franchisee will indemnify the franchisor from all claims arising from franchisee’s operations, including all costs and attorney’s fees.
Approval of Supplier Fee Reasonable cost of inspection of and actual cost of testing of, a supplier requested by franchisee.
Late Royalty Payment Fees $25 plus interest of 1.5% per month plus (if charged to franchisee’s credit card) a credit card processing fee of 3%
Client Satisfaction Survey Software Fee $10-$30 per month.
Attorney’s Fee and Other Costs
Credit Card Processing Fee 3% of total amount debited.
Reimbursement Amount of expense plus reasonable fee (not yet determined).
Charge for Additional Email Accounts Currently $5 per month for each extra email account in addition to the owner’s account and the location account.

The above information has been taken from the FDD of Fetch! Pet Care. Year of FDD: 2016

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