Description: For less than $10,000, the residential cleaning leader now offers a NEW comprehensive franchise package. We do it all – help get you customers, answer the phones, train you in person – to get you started in just a few weeks! Opportunities: Franchise opportunities available throughout the United States. Business Type: Franchise. Minimum Cash Required: $9,995. Financing Assistance: Yes, through a third party. Training Provided: Yes. Home-based: Yes. SBA-Approved: Yes.
We offer $500 off the entire price for qualified military veterans.
From military service to franchise ownership with Maid Simple House Cleaning
After her military career ended, Tai Jeffries looked to franchising as the next challenge in her life. Now a successful Maid Simple House Cleaning franchise owner, Jeffries encourages other military veterans to consider franchise business ownership. We conducted the following Q&A session with Tai to discover more about her career and her decision to invest in a franchise.
Q: What was your professional background and how did you transition into franchising?
TJ: I spent four years of active duty service in the air force as a computer operator. After that, I had a seven-year break in service.
In 2006 I enlisted in the army as a mental health tech. I counseled soldiers and their family members and staffed cases with psychologists, psychiatrists, social workers and psychiatric nurse practitioners. Despite being rewarding, it was a stressful position. In 2011 I medically retired from the military due to some unfortunate events and medical issues. I relocated to Fort Wayne, Indiana and was a stay-at-home mom.
I began looking into franchising and researched many different maid franchises due to the vast business potential of the industry. I always knew I wanted to run my own business. I didn’t want to work for anyone else and I was determined to set a positive example for my daughters. I decided on Maid Simple House Cleaning and the rest is history.
Q: Why did you choose Maid Simple House Cleaning?
TJ: Maid Simple House Cleaning was the best fit for my family and me. The model is low cost, flexible and offers a lot of training and support. The company’s turnkey package and its free customer acquisition program was a HUGE selling point for me. And with its proven history, it was a no-brainer.
Q: What do you find most beneficial about the training and support you receive from your franchisor?
TJ: My franchisor set me up for success by coming out to train me in person. Any questions I have along the way, they are willing and ready to help. So far they have been incredibly supportive.
Q: How do you manage customer expectations?
TJ: I am really involved with my customers. I call and make home visits to make sure they are taken care of. High customer satisfaction is my concern for each and every visit.
Q: Are you cleaning yourself or are you managing a team of people?
TJ: Currently I am doing both. I’m still growing so taking a hands-on approach is key. My long-term goal is to step away from cleaning and leave it to my team members.
Q: What is your customer base like?
TJ: We actually have a wide variety of people we service – seniors, working professionals, business owners and couples with and without children.
Q: What business challenges do you face?
TJ: One of my biggest challenges right now is finding great employees who share my vision. I have very high standards and expect everyone’s best. Within the cleaning industry, it is vitally important to do things that separate us from our competitors.
Q: What valuable skills do you think veterans bring to a company?
TJ: Dependability, attention to detail, and the ability to efficiently follow instructions and complete tasks. I’m in the process of linking up with the VA so I can actively hire veterans ongoing.
Q: What advice do you have for veterans considering franchising?
TJ: Do your research and make sure whatever business your choose, it is something you are ready to put 100% effort towards. Owning your own company means you are responsible for every aspect of your business. It has to be something you are passionate about.
Q: What advice do you have for women seeking to own a franchise?
TJ: Be assertive. Don’t settle for anything less than your male counterparts. And make sure you know what you’re getting yourself into. I appreciated speaking with other Maid Simple House Cleaning franchisees about their success, challenges and insights into the business. It gave me the confidence that I possessed the skills needed to be a success.
Contact Maid Simple House Cleaning for more information about franchise opportunities.
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