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Description: Touching Hearts at Home is dedicated to the success of our franchisees. Opportunities: Franchise and area development opportunities available throughout the United States. Business Type: Franchise. Minimum Cash Required: $45,000. Financing Assistance: Yes, through a third party. Training Provided: Yes. SBA-Approved: Yes.

VIDEO

Touching Hearts at Home Franchise Video

Touching Hearts at Home Franchise Video

Watch this video

VETERANS

Touching Hearts at Home offers a 10% discount to our country's veterans.


Interview with Scott Kummel: Director of Franchise Sales

Touching Hearts at Home, a successful in-home care franchise opportunity, was founded by Renae Peterson Kummel in 2007. In creating Touching Hearts, Renae drew experience from her years as a successful owner-operator of her own in-home non-medical care business.
Scott Kummel

In his role as Director of Franchise Sales, Scott Kummel works closely with potential franchisees, helping those interested in the home care business decide if senior care and Touching Hearts at Home is a good fit for them.

In this Success Stories interview, Scott tells us what potential Touching Hearts at Home franchisees can expect from an opportunity with the company. We learn what sets Touching Hearts apart from the competition, what trends are happening in the home care industry, and what advice he would give new and potential franchisees.

Why should prospective franchisees be excited about starting a Touching Hearts at Home franchise?

Personalized training and support directly from the owners, directors and other franchisees.

What does the training look like for a Touching Hearts franchisee?

Training and Hotel for the week-long extensive training is paid for by Touching Hearts.

Are there any special skills a potential franchisee would need to have?

I think people skills is the key ingredient.

How would you describe the home and senior care franchise market right now?

Although many would respond that it's booming actually if you look closely at the demographics the years ahead hold great promise for this industry.

What are some trends to keep an eye out for within your industry segment?

Medical vs non-medical. It's tempting for the Franchisors to want to delve more into skilled care, however, non-medical provides a much lower cost of entry as well as liability and headaches yet it does not limit revenue for the franchisee.

Touching Hearts

What does Touch Hearts at Home do to stay ahead of the competition?

Choose the right franchisees and have those franchisees choose the right caregivers.

What are the most important traits Touching Hearts looks for in prospective franchisees?

Integrity, care for others and people skills.

How long does the start-up process typically take?

From the time you sign an agreement to the day you open your doors can be anywhere from 30-120 days depending upon the individual states licensing requirements.

What's the biggest mistake you see from your incoming franchisees? How can it be avoided?

Spending too much money on advertising and not enough time making contact with professional referral sources.

What advice would you give first time franchisees?

Follow the franchisor's lead.

What's next for Touching Hearts at Home in terms of expansion?

Measured in term of new locations with the emphasis on franchisee revenue growth

GREAT! WHAT'S MY NEXT STEP?

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