Hilton Worldwide
Date of Incorporation: 1962
Franchising Since: 1965
Headquarters: McLean, Virginia
Business Description: Hilton Worldwide (formerly, Hilton Hotels Corporation) is a global hospitality company owned by the Blackstone Group, a private equity firm. The company owns, manages or franchises a portfolio of brands, including Hilton Hotels & Resorts, Conrad Hotels, Doubletree, Embassy Suites Hotels, Hampton Inn, Hampton Inn & Suites, Hilton Garden Inn, Hilton Grand Vacations Company, Homewood Suites by Hilton, Home2 Suites by Hilton and The Waldorf-Astoria Collection.
Franchise Offer: The franchisor licenses the Hilton System (the "System"). The System consists of the elements, including knowhow, designated from time to time to identify hotels operating worldwide under the Licensed Brand and currently includes the Marks; access to a reservation service; advertising, publicity and other marketing programs and materials; training programs and materials; standards, specifications and policies for construction, furnishing, operation, appearance and service of the hotel, and other elements.
Financial Assistance: Hilton Worldwide may offer, in its sole discretion, certain development incentives (the Incentive) for development and conversion hotels. The Incentive is a loan that is not subject to repayment unless the franchise terminates before the end of the Term (generally the first 20 years of operation of the Hotel) or a Transfer occurs. Other than the development incentive program, Hilton Worldwide does not offer direct or indirect financing for franchisees. Hilton Worldwide does not offer any other financing and does not guarantee a franchisee’s note, lease or other obligations.
Training and Assistance: The training programs currently available are listed below. Training costs and subjects are subject to change:
- General Manager Orientation and Training
- OnQ Property Management Training and OnQ Reservation Training
- OnQ Rate and Inventory Training
- Hilton New Employee Training Program
- Hilton Continuous Improvement Process
- Director of Sales and marketing Orientation
- OnQ Revenue Management Systems and Forecast Management Programs Training
- Optional Training
- HHonors Training
- Customer Really Matters
- Journey Ambassador Program
- ADA Training - Survey Instrument
Territory: Franchisees are granted a non-exclusive license to use the System during the term of the Franchise/License Agreement to operate a licensed hotel at a specified location.
Obligations and Restrictions: The franchisee is responsible at all times for the management of the hotel’s business. The franchisee may fulfill this responsibility only by providing (i) qualified and experienced management, satisfactory to the franchisor, which may be a third-party management company, and a (ii) general manager, satisfactory to the franchisor, which the franchisor has approved in writing at least six months before the hotel opens.
Units in Operation: Hilton Worldwide has over 3,500 locations in over 80 countries.
Date of FDD: 2011
The above information has been compiled from the FDDs of Hilton Worldwide along with online sources.
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