Mattress By Appointment : Be Your Own Boss Across the 500-Location Mattress By Appointment Network
How to use this video
This video focuses on the franchise opportunity itself, including what ownership may involve and how the system operates. As you watch, consider the expectations around time, responsibilities, and investment level. If the opportunity aligns with your goals, the next step is to request more information and speak directly with the franchisor.
About This Video
This careers video is the Mattress By Appointment overview spot — a comprehensive walkthrough of who the company is, what dealers actually do, and what kind of person fits the program. Originally launched in 2003 as Carolina Bedding, the company rebranded to Mattress By Appointment to better reflect its national footprint. The brand now operates more than 500 locations across North America and is targeting growth past 1,000 locations. Watch as the presenter walks through the mattress industry itself: a roughly $22 billion annual retail category that performs as a recession-resistant business. One in ten consumers is in the market for a mattress on any given day, with average queen-set spending above $900. Customers shop an average of 1.6 places over five to seven days, and dealers sit in the middle of that decision window with branded inventory from Serta, Sealy, Tempur-Pedic and Simmons available at meaningful savings. Discover the operational difference. Mattress By Appointment showrooms run roughly 1,000 to 1,500 square feet at typical rents under $2,000 a month, compared to traditional retail showrooms of 5,000-plus square feet costing $5,000–$10,000 monthly. Advertising is built around social media, classified listings, neighborhood signage and internet postings rather than newspaper full-pagers, billboards or TV — and pulls 15-30 calls per location per day, with about 55% of callers booking appointments and 70%+ of appointments closing. Hear how Mattress By Appointment defines its dealer profile and the support that follows. The company recruits one dealer per available territory, looking for entrepreneurial individuals with strong communication, good time management and quick learning ability. New dealers receive help finding a location, scheduled training and daily working support, plus weekly sales meetings via conference call and an annual all-inclusive incentive trip. Watch the full video to evaluate whether the Mattress By Appointment program fits your goals.