Molly Maid : The Smith Family on Growing With Molly Maid
How to use this video
This video features insights from a current franchisee sharing their experience with the Molly Maid franchise. As you watch, listen for details about daily involvement, support, and challenges as well as successes. If this perspective resonates, the next step is to request more information and speak directly with the franchisor.
About This Video
In this owner testimonial, Jenny and Jeremy Smith share their journey as Neighborly franchise owners since 2014. Jeremy opens by marveling at what is possible through franchising, and the couple describe the value they found in networking with other Neighborly companies after building their business in Tulsa. They recall the rewarding experience of purchasing the very franchise they had worked for, watching Jeremy go from service professional and electrician to owner of the company they had both been part of. The heart of the video is culture. Jeremy credits Jenny with driving the early growth of their Molly Maid business, saying she came in and changed the culture almost single-handedly. He explains how living the code of values, respect, integrity, customer focus, and having fun, naturally attracted employees who wanted that kind of environment while people who did not fit moved on. Jenny embodies those values not because they are posted on a wall, he says, but because they are simply who she is. The couple close by describing the greatest advantage of a Neighborly franchise: you are never an island and never alone, though you do have to be the one to reach out for support. Watch the video to hear their story.