Window Genie : Daniel and Charlene Anisz on Window Genie Support

This owner testimonial features Charlene and Daniel Anisz, who have owned Window Genie of Naples, Florida, since 2018 and say the business has changed their lives for the better. In the video, Charlene explains that she previously worked at the head office of a commercial landscape and snow-removal franchise, while Daniel spent his career in commercial print sales and advertising. Her time inside a franchise head office is exactly what drew the couple to explore ownership. She saw firsthand how much support franchisees received and how quickly they grew compared with independent businesses, and the two decided it was something they could do themselves. The Aniszes describe how Window Genie guided them through nearly every step of their transition, from marketing and operations to fine-tuning the early parts of the business, so they never felt alone. They share that barely a day goes by without talking to someone at head office or a fellow franchise owner, and they describe those owners as family who always answer the phone, whether the day is going well or not. In the video they also reflect on the broader Neighborly network behind Window Genie, pointing to the wide range of marketing and operational support available to them. For Charlene, the difference is simple: there is almost always someone who can answer any question at any time.