Franchising Since: 1978
Headquarters: Nashville, Tennessee
Estimated Number of Units: 1,685
Franchise Description: The franchisor is Chem-Dry, Inc. (formerly known as Harris Research, Inc.). The franchisor’s parent company is BFG Holdco, Inc. The ultimate parent company is BELFOR Holdings, Inc. The franchise offered is for the establishment and operation of a business offering carpet cleaning, upholstery cleaning, spot removal, hard surface cleaning, and other services, utilizing the Chem-Dry franchised business system. The Chem-Dry business can be operated in the territory from the franchisee’s home for the first 24 months of the term, and a commercial location thereafter.
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Territory Granted: Franchisees will operate the Chem-Dry business from a location and within the territory that the franchisor approves. Franchisees may not perform services or advertise the services outside of the protected territory. The protected territory will consist of specific zip-code(s) that have been awarded to the franchisee. A territory will have approximately 100,000 to 150,000 households for a standard territory and approximately 75,000 for a small territory, although franchisees may purchase additional population for the standard territory for a cost of $0.20 per household up to a maximum of 180,000 households. During the term of the agreement, the franchisor will not license others the right to operate business using the Chem-Dry marks and providing the services through a franchise location within the territory.
Obligations and Restrictions: Franchisees must at all times faithfully, honestly, and diligently perform their obligations under the Franchise Agreement. The franchisor requires that franchisees actively participate in the operation of the Chem-Dry business. If the franchisee will operate the Chem-Dry business through a business entity, they must designate at least one managing owner of the entity who will be the primary, individual contact with the Chem-Dry business and who the franchisor will approve at its sole discretion. Before commencing operation of the Chem-Dry business, franchisees must employ at least one person who has completed the initial training (which may be themselves). Before franchisees begin operating the Chem-Dry business, they must also hire one service technician who will be responsible for performing the services. During the term of the agreement, franchisees and their immediate family may not engage in any other business or activity and cannot have an interest in or business relationship with any competitor of Chem-Dry. Franchisees must offer and provide only the services that periodically required for Chem-Dry franchisees in the manner that the franchisor prescribes, and they may only provide the services the franchisor has authorized.
Term of Agreement and Renewal: The length of the initial franchise term is 10 years. One additional, consecutive term of 10 years is available, if franchisees meet the requirements.
Financial Assistance: The franchisor may offer franchisees financing for up to 50% of the initial franchise fee if they meet the qualifications. Other than described, the franchisor will not guarantee any notes, leases or obligations.
Estimated Initial Investment
Name of Fee | Low | High |
Initial Franchise Fee | $18,000 | $42,000 |
Initial Package Fee | $37,500 | $41,250 |
Truck Mount Carpet Cleaning System | $32,963 | $45,060 |
Small Tools & Equipment | $650 | $850 |
Vehicles | $0 | $81,450 |
Installation Costs | $600 | $6,000 |
Insurance | $600 | $7,000 |
Full-time Service Technician | $6,000 | $8,000 |
Technology System / Computer, Software, Telephone, and Electronic Mail | $800 | $4,000 |
Rent | $0 | $5,000 |
Leasehold Improvements | $0 | $5,000 |
Security Deposits / Utility Deposits | $0 | $3,500 |
Costs Incurred While Attending Training | $1,250 | $3,000 |
Miscellaneous Pre-opening Expenses | $400 | $4,000 |
Additional Funds – 3 months | $2,500 | $9,000 |
ESTIMATED TOTAL | $101,263 | $265,110 |
Other Fees
Type of Fee | Amount |
Brand Marketing Fee | Up to 3% of gross sales, beginning in month 13 of franchise operation. Brand marketing fee payments are subject to a minimum monthly payment of no less than $150 for the standard territory and $75 for the small territory. |
Technology Fee | Actual costs charged by third party vendor, plus up to 15% of the cost for administration. Presently, the technology fee is $450 per month, begins in month 13 of franchise operation. |
Renewal Term Fee | Currently, $3,600. |
Transfer Fee | Currently, $3,600. |
Broker Fee – Resale or Other Transfer | If franchisees authorize the franchisor to enlist a third-party broker to locate a transferee for their business, there will also be a broker fee, which is approximately $30,000. |
Additional Training or Hosting Fee | $75 per person, per day, of any training conducted at the franchisor’s headquarters, or the then-current fee, plus all travel, lodging, and meal expenses. |
Convention, Regional Meetings and/or Additional Training | $1,000 maximum per person to attend the convention, and (b) $0 - $500 per person per event for regional meetings and/or additional training. |
Outstanding Royalties, Support Fees, and Other Fees of Transferor | Will vary under circumstances. |
Renovation, Refurbishing, and Remodeling Fees | Actual costs. |
Late Report Fee | $50 per week. |
Late Payment Fee | $50 per day. |
Administrative Fee | Currently, $500 per transaction. |
Collection Fee | Up to 35% of gross amounts collected on the franchisee’s behalf. |
Non-Sufficient Funds (NSF) Fee | Presently $50 per NSF. |
Convention Non-Attendance Fee | Presently $1,000. |
Non-Compliance Fee | Presently $5,000 or, for out-of-territory infractions, the greater of $1,000 or 50% of the total invoice for the job, whichever is higher. |
Audit | Due only if an inspection is necessary. Cost of inspection or audit estimated at $2,500-$3,500, plus 100% of understated royalty and interest, at the rate of 18% per annum or the maximum rate permitted by applicable law, whichever is greater, and all late fees, from the date originally due until the date of payment; if an understatement of the royalty is greater than 3%, franchisees also must pay an additional penalty fee equal to 10% of the total amount of the understated gross sales. |
Insurance | Cost of insurance. If the franchisor fails to maintain the required insurance, the franchisor has the right to procure insurance on their behalf and the franchisee must pay the franchisor, on demand, for the costs and premiums incurred. |
Interest Fee | 18% per annum or the maximum permitted by law. |
Indemnification | Actual costs. |
Costs and Attorneys’ Fees | Actual costs. |
BFG National Accounts Program Handling & Processing Fee (“NORA Fee”) | Then-current fee per account; presently this fee is up to 15% of gross sales generated by the NORA Account. |
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