Kelly Songy on Winning a PJ's Coffee Community Award
How to use this video
This video features insights from a current franchisee sharing their experience with the PJ's Coffee franchise. As you watch, listen for details about daily involvement, support, and challenges as well as successes. If this perspective resonates, the next step is to request more information and speak directly with the franchisor.
How to use this video
This video features insights from a current franchisee sharing their experience with the PJ's Coffee franchise. As you watch, listen for details about daily involvement, support, and challenges as well as successes. If this perspective resonates, the next step is to request more information and speak directly with the franchisor.
About This Video
In this short PJ's Coffee video, franchisee Kelly Songy reflects on receiving an award from the brand and what it means to her. For Songy, the recognition is a reflection of her shop's involvement in its community.
She explains that one of the best things about PJ's Coffee is the way each location grows and changes organically with the community it serves. A PJ's shop, in her view, becomes a direct reflection of the people who come through the door every day, and owners get to know those customers personally.
Asked what she credits for the award, Songy points to being knowledgeable about the local community. Knowing what is happening in the area, understanding what customers want to see and keeping a finger on the pulse of everything going on nearby are the habits she believes made the difference.
Songy has been with PJ's Coffee for ten years and speaks about the brand with obvious affection. She says she loves being part of it, hopes to continue for another ten years and another ten after that, and would not change anything about the experience.
The brand also highlights freedom as one of the benefits Songy values most, giving her time for her children and for vacations while still running a strong business.