Franchising Since: 2002
Headquarters: Los Angeles, California
Estimated Number of Units: 1,235
Franchise Description: The franchisor is Super Magnificent Coffee Company Ireland Limited. The franchisor’s parent company is Jollibee Worldwide Pte Ltd., which is wholly owned by Jollibee Foods Corporation. Franchisees will develop one or more “The Coffee Bean & Tea Leaf” stores or kiosks featuring premium coffee beverages, espresso drinks, premium teas, roasted coffee beans and blends, prepackaged coffees, prepackaged teas, baked goods, snacks and other food items and products, which may include but are not limited to coffee making equipment, cups, hats, t-shirts, miscellaneous branded items and other novelty items.
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Territory Granted: Franchisees may operate their store at a specific location which the franchisor accepts, as described in the Franchise Agreement. Franchisees will not receive an exclusive territory. However, during the term of the Franchise Agreement, the franchisor will not open or operate, or license others to own or operate, a “The Coffee Bean & Tea Leaf” store at any venue within the “designated territory,” as defined in the Franchise Agreement. For traditional stores, the designated territory is a 0.25 mile radius of the store, except that the franchisor and its affiliates may open or operate, or license others to own or operate stores at special distribution sites within the designated territory. For special distribution stores, the designated territory generally includes the premises of the location of the store (for example, an airport terminal, casino, or food court).
Obligations and Restrictions: Although franchisees do not have to personally supervise the franchised business, the franchisor recommends that they personally supervise the operation of their store(s). Franchisees must employ and continue to employ throughout the term of the agreements at least one director of operations, one certified training manager and, for each store, one general manager all of whom have successfully completed the training program, and in the case of the general manager and certified training manager, must be approved by the franchisor. Each of the above persons may have to agree to maintain the confidentiality of the trade secrets and may have to agree to the non-competition covenants. One person who has attended and completed initial training to the franchisor’s satisfaction, or who has been trained by a trainer certified by the franchisor, must be working at the store at all times while the store is open to the public. Franchisees must offer and sell all, and only, those goods and services that the franchisor has approved. No vending, gaming, pay telephone, automatic teller machine, internet kiosk or any other mechanical or electrical devices are permitted in the store without the franchisor’s prior written consent.
Term of Agreement and Renewal: The length of the initial franchise term is 10 years. One 10-year renewal term is available if requirements are met.
Financial Assistance: Neither the franchisor nor its affiliates offer direct or indirect financing. Neither the franchisor nor its affiliates guarantee a franchisee’s lease or any other obligation the franchisee may incur. The franchisor offers a discount in the amount of $20,000 off the initial franchise fee for each store for current members or qualified veterans of the U.S. Armed Forces.
Estimated Initial Investment
| Name of Fee | Low | High |
| Initial Franchise Fee | $15,000 | $25,000 |
| Lease for Store | $2,000 | $13,000 |
| Design & Plans | $35,000 | $55,000 |
| Leasehold Improvements | $150,000 | $588,694 |
| Signage | $20,000 | $94,780 |
| Furniture, Fixtures and Equipment | $235,000 | $353,703 |
| Point-of-Sale (POS) System | $30,000 | $30,000 |
| Initial Inventory | $2,500 | $32,000 |
| Grand Opening Promotion | $0 | $10,000 |
| Permits and Security Deposits | $5,000 | $25,000 |
| Insurance | $1,000 | $10,000 |
| Professional Fees | $4,000 | $78,000 |
| Training Expenses | $12,000 | $40,000 |
| Additional Funds – three month period | $30,000 | $75,000 |
| ESTIMATED TOTAL* | $551,500 | $1,430,177 |
Other Fees
| Type of Fee | Amount |
| Royalty Fee | 5.5% of gross revenues. |
| Failure to Report Gross Revenues Fee | $5,000 |
| Central Marketing Fee | 2% of gross revenues, but subject to increase to 4% of gross revenues. |
| Local Advertising | In addition to the central marketing fee, franchisees must spend an amount equal to at least 1% of gross revenues on local advertising. |
| Advertsing and Promotional Materials Fee | 0.5% of gross revenues. |
| Cafe Technology System Fee | $700 - $1,500 per month. |
| Customer Facing Technology Fee | $200 - $750 per month. |
| Food Safety and Operations Audit Fee | Then-current reasonable per audit fee, not to be charged more often than quarterly (currently $400 per audit). |
| Customer Experience Measurement Program Fee | Then-current annual fee (currently $600 annually). |
| Initial On-Site Assistance | Then-current reasonable training fee (currently $150-$450 per day) plus our out-of-pocket expenses including travel, meals and lodging, but excluding salary (currently, up to $2,000). |
| Additional On-Site Assistance | The franchisor’s out-of-pocket expenses (including travel, meals and lodging) to send 1 or more members of its staff to the development area. Franchisees must also reimburse the franchisor for its direct and indirect salary and related payroll costs for its representatives. |
| Optional Training Courses | The franchisor’s then-current reasonable training fee (currently $150-$450 per day) plus the franchisor’s out-of-pocket expenses including travel, meals and lodging, but excluding salary (currently, up to $2,000). |
| Manual Replacement Charge | Franchisees must pay our then-current charge for replacement of the manuals if franchisees require a hardcopy replacement, which is currently $500. |
| Transfer Fee | $5,000 |
| Audit | Cost of audit plus attorneys and accountants’ fees and costs (including travel, room and board). |
| Insurance Reimbursement | Amount of unpaid premiums. |
| Approval of Suppliers | Franchisees must pay the franchisor’s costs to review a new supplier, including inspection of the supplier’s facilities, equipment, product testing, etc. The costs are difficult to predict and depend on the supplier and the item(s) proposed to be supplied. |
| Review of Revised Entity Information | The franchisor’s direct and indirect costs, including attorneys’ fees, to review revised entity information. |
| Interest and Late Charge for Late Payments | $100 charge for each late payment plus 1.5% per month interest or the maximum amount permitted by law for each month the payment is delinquent. |
| Reimbursement of the Franchisor’s Attorneys’ Fees and Expenses | As incurred. |
| Indemnification | Varies. |
| Renewal Fee | 50% of the initial franchise fee. |
| Liquidated Damages for Abandonment | Equal to the net present value of the lesser of the royalty and central marketing fees that would have otherwise been due: (i) for the next 5 years of the Franchise Agreement; or (ii) through the remainder of the Franchise Agreement term; based on an average of the store’s gross revenues for the prior 12 months. |
| Coffee Bean Products | Varies. Franchisees must purchase and maintain in inventory coffee bean products to meet reasonably anticipated consumer demand. |
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