FirstLight Home Care Caregiver of the Year: Cynthia English

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FirstLight HomeCare creates a new standard in non-medical home care by combining best practices with innovative approaches to make the franchise an emerging market leader in a fast-growing industry!

Join the Home Care Franchise That Truly Cares

FirstLight is the home care franchise that is setting a new industry standard.

Franchise Fee: $49,500

Initial Investment from: $115,000

Built upon our extensive experience in service industries and the in-home, non-medical care arena, we designed FirstLight HomeCare to be the nation’s best-managed, best-equipped and most client-service focused home care solution.

We provide a complete range of companion and personal care services, along with our proprietary Dementia care offering with superior screening and training of our caregivers and a unique offering of additional services and innovative technology for safety, client-to-caregiver matching, care monitoring and client/family feedback.

This means we can provide clients and their families truly, exceptional service and 24/7 peace-of-mind.

Our intense focus on delivering the highest level of client satisfaction and creating a unique "culture of care" is combined with an industry-leading technology platform to enable more rapid growth and service differentiation for our owners.

A Culture of Care foundation rooted in Ritz-Carlton principles with a strong focus and regular measurement required for continual client satisfaction.
Youngest franchise system EVER to be ranked in Top 50 in Franchisee Satisfaction (FBR 2012-2020).
Highest ranked HomeCare franchise in the United States for systems 100-299 units!

CARING FOR OTHERS

Our Culture of Care includes an organization-wide commitment to providing the highest quality personal service for our clients so they can continue living happily in their own homes.

We serve seniors, those recuperating, people with disabilities, veterans, busy moms and anyone else who could benefit from assistance and companion care. No matter who needs it, we’ll be there.

CARING FOR OUR FRANCHISE OWNERS

The Culture of Care is a promise upon which all our franchises founded and operated. It’s how we distinguish ourselves from other home care providers.

It’s our promise to provide the best support, business processes, training, and marketing strategies to our franchisees so they can thrive.

CARING FOR OUR EMPLOYEES

Our vision of service excellence is realized by the quality of our individual caregivers.

Our Culture of Care is built on the foundation of rigorous hiring and training, caregiver matching, opportunities for personal development, clear communication, convenient technology and acknowledgement of a job well done. And these are the reasons caregivers stay with FirstLight.

and they really are making a difference.

I did my vetting process with many home care companies, and none of them have the caliber of leadership that FirstLight has. It’s reassuring to me that the majority of the leadership has been in the home care business for many, many years.To be a part of FirstLight, you have to have a passion for taking care of people and making a diﬀerence in someone’s life. That’s ﬁrst and foremost. You have to be driven. And also you have to have a caring personality. Firstlight is an awesome company. You can’t ask for better support, or more excellent people than those you work with

Training and Support

FirstLight HomeCare has developed a comprehensive training program to guide new franchisees every step of the way as they move forward in opening a new FirstLight business.

Reinforcing the keys to initial and ongoing franchise education, this includes a pre-training module, 5-day new owner training in Cincinnati and a post-training module that lasts for 16 weeks.

Additionally, within the first 60 days of opening your FirstLight business, a Business Development Director will provide two on-site visits to your location to ensure your accelerated growth.

FirstLight's value-driven approach touches every aspect of the business, including groundbreaking, industry-leading tools for clients and their families.

SOME OF THESE INNOVATIVE TOOLS INCLUDE:

Client Care Access: A secure, Web-based tool allowing families to monitor the schedule and detail of care for loved ones and providing tools for feedback and peace-of-mind via Internet access.
Emergency Response: Personal Emergency Response Systems, Medication Reminder devices, and Vitals monitoring available for every client backed by one of the largest providers in the country.
ClientFirst: A unique tool that matches specific caregivers to client's needs and habits during the initial transition to in-home care.

If you are interested in making a difference in the lives of others, providing an exceptional level of client care and partnering with a proven leader, we want to hear from you!
With nearly 90% of seniors indicating their desire to remain in their homes (2014 AARP) why wouldn’t you consider such a dynamic home care business opportunity?

To get started, simply submit our quick request form to learn more about Firstlight franchise ownership!

FirstLight Home Care Financial Data

The following financial information was provided by FirstLight Home Care to give you more information about the costs associated with a FirstLight Home Care opportunity

Franchise Fee

$49,500

Minimum Cash Required

$100,000

Total Investment Range

$112,881 - $199,376

Minimum Net Worth Required

$200,000

FirstLight Home Care Testimonials

As a veteran, I’ve dedicated my life to serving my country, and I was seeking a rewarding business opportunity that would allow me to continue serving others. FirstLight gives me this opportunity and has helped set my business up for success. The company’s core values and the level of support they offer Veterans and all their franchise owners allows me to best serve the members of my community.

Eric Friedrich (Franchisee in Brunswick, GA)

Consistency is one of the biggest factors that sets FirstLight apart from other companies in this space. Overall, we make sure that clients feel comfortable in knowing they will have a consistent caregiver in their home and someone they can trust. In other companies this is not always the case as clients are not seeing the same caregivers and the type of care they receive changes each week. As long as FirstLight exists, owners will always have the support they need out in the field.

Paul & Renee Jones (Franchisees in Woodridge, VA)

What compelled me to partner with FirstLight was the extensive experience and success that Jeff Bevis and his leadership team had in the space. After meeting with several leading brands, FirstLight was the only brand that asked me why I wanted to be in this business—the others just wanted to talk about growth and financial opportunities. FirstLight was highly interested in whether or not I was a good fit for the culture they were trying to create, which was very important to me.

Steve Rattner (Franchisee in Clearwater, FL)

I did my vetting process with many home care companies, and none of them have the caliber of leadership that FirstLight has. It’s reassuring to me that the majority of the leadership has been in the home care business for many, many years. To be a part of FirstLight, you have to have a passion for taking care of people and making a diﬀerence in someone’s life. That’s ﬁrst and foremost. You have to be driven. And also you have to have a caring personality. Firstlight is an awesome company. You can’t ask for better support, or more excellent people than those you work with—and they really are making a diﬀerence.

Tim Mackin (Franchisee in York & Lancaster, PA)