Franchising Since: 1944
Headquarters: Minneapolis, Minnesota
Estimated Number of Units: 7,635
Franchise Description: American Dairy Queen Corporation (ADQ) is the franchisor. The franchisor offers single unit and multiple unit franchises for the operation of DQ Grill & Chill restaurants at authorized locations. A DQ Grill & Chill restaurant is a quick service food restaurant with seating from which franchisees will sell the full line of approved soft-serve, treat, food and beverage menu items. The franchisor also offer franchises for its A DQ Treat restaurant brand under a different FDD.
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1. The Management Training Readiness Assessment (MTRA)
2. SERVSAFE certification
3. ADQ’s training program (three phases): Phase 1: Product and Equipment Training; Phase 2: Service, Management, and Financial Basics Training; Phase 3, People, PRIDE and Profit Training
The franchise’s designated manager and two assistant managers are required attendees for the three components. Prior to attending the franchisor’s training program, the required attendees must pass the MTRA, which is administered at a location designated by the franchisor. The MTRA measures leadership, customer service, decision-making, prioritizing and business math, and may be modified by the franchisor at any time. The required attendees must also have current SERVSAFE certification, which will only be recognized by the franchisor if received through a course that is part of or equivalent to the National Restaurant Association’s SERVSAFE program. The franchisor’s training program is held at an approved certified DQ location, the franchisor’s classroom in Minneapolis, Minnesota or any other location the franchisor designates. The franchise’s controlling owner (as defined in the franchise agreement) must, at the franchisee’s expense, attend all meetings the franchisor holds or sponsors in their area or region including all DMA or other marketing area meetings, and all meetings relating to new products or product preparation procedures, new DQ system programs, new operational procedures or programs, training, restaurant management, financial management, sales or sales promotion, or similar topics.
Territory Granted: When franchisees enter into a Franchise Agreement they are granted the right to operate a single restaurant at an authorized location that the franchisor has consented to in writing. Franchisees are not granted any minimum area or territory. The franchisor does not grant exclusive territories to any franchisee under the terms of a Franchise Agreement.
Obligations and Restrictions: Franchisees are required to operate their Dairy Queen Chill & Grill location under their active and continuous supervision. If the franchisee is a business entity, the franchisee is required to have one owner who is responsible for overseeing the general management of the day-to-day operations of the location. The franchisor requires franchisees to offer and sell only those goods and services that it has approved. In addition, franchisees may offer and sell these approved goods and services only from their restaurant. Franchisees must carry the required menu items that the franchisor designates for their business.
Term of Agreement and Renewal: The length of the initial franchise term is 20 years. Renewal is for one additional term for the shorter of 10 years or the remaining term of the lease, if requirements are met.
Financial Assistance: Although they may have done so in the past, the franchisor and its affiliates generally do not offer financing arrangements or similar assistance to franchisees. Neither the franchisor nor its affiliates finance any part of the initial franchise fee, or the MultiTRA trade area reservation fee. Neither the franchisor nor its affiliates will offer site acquisition, equipment or leasehold financing services to franchisees for the establishment of their franchised business. Franchisees must obtain necessary financing through third parties. The franchisor periodically arranges with third party finance companies or banks to make financing programs available to franchisees. There is no assurance that financing will be offered in any particular instance.
Estimated Initial Investment
Name of Fee | Low | High |
Initial Franchise Fee | $45,000 | $45,000 |
ALTA Survey and/or Site Investigation Report (SIR) | $0 | $5,000 |
Initial Training Fees and Costs | $1,200 | $12,600 |
Travel And Living Expenses for Training Programs | $23,000 | $42,950 |
Building Construction and Leasehold Improvements | $800,000 | $1,400,000 |
Construction Consultation Services | $0 | $7,500 |
Building Plans, Design Intent Plans and Architectural Seal | $15,000 | $60,000 |
Equipment (includes signs and point-of-sale systems) | $550,000 | $700,000 |
Training Inventory | $6,000 | $12,000 |
Opening Inventory | $20,000 | $35,000 |
Utility Deposits, Business Licenses and Government Charges | $4,000 | $17,000 |
Attorneys’ Fees | $1,000 | $8,000 |
Additional Funds (3 Months) | $51,000 | $198,000 |
ESTIMATED TOTAL | $1,516,200 | $2,543,050 |
Other Fees
Type of Fee | Amount |
Continuing License Fee | 4% of gross sales. |
Sales Promotion Program Fee | 5% to 6% of gross sales. |
Transfer Fee | $6,000 |
Renewal Fee | $22,500 |
Audit and Recordkeeping Costs | The franchisee’s contractual percentage continuing license fees and percentage sales promotion program fees times the amount of understated gross sales, plus any other amounts owed to the franchisor. |
Termination Fee | One of the following: (1) Two times the continuing license fee due for the last 12 months of active operations; (2) If the location did not operate for a full 12 months, 24 times the average monthly continuing license fee when location was open; or (3) If less than 24 months remain on the franchise agreement, the number of months remaining times the average monthly continuing license fees due for the last 12 months of active operations. |
Interest Expenses | 18% per annum or at maximum rate permitted by governing law. |
Late Fees | $50 per delinquent report or payment. |
Additional Training Fees | Will vary based on circumstances. |
Gift Card Program Fees | Currently, 3% of total gift card redemptions. |
Costs and Attorneys’ Fees | Will vary under circumstances. |
Training Materials | $150-$500 |
Training Cancellation or Trainee Substitution Fee | $100-$1,000 |
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