Franchising Since: 1966
Headquarters: Sunrise, Florida
Estimated Number of Units: 600
Franchise Description: Interim HealthCare Inc. (IHI) is the franchisor. The franchisor’s principal business consists of granting franchises to others to provide permanent placement and temporary services of nursing and other health care personnel, non-medical support and companion care services and health care related home medical equipment, products and/or supplies, as the franchisor determines, using its service marks, trade names, business systems and procedures. In addition to the primary services, the franchisor also offer qualifying franchisees that enter into the designated form of addendum to the Franchise Agreement and pay an additional fee to offer and provide home health services and/or hospice services.
Training Overview: Both the majority owner and any manager must complete the initial training program to the franchisor’s satisfaction prior to opening the franchise business. The training program will consist of up to 40 hours of classroom training at IHI headquarters in Sunrise, Florida, and up to 40 hours of on-site training at the franchisee’s office location. (The franchisor reserves the right to offer any portion or the entire training program virtually.) After franchisees begin operation of the franchise business, the franchisor will provide additional training to franchisees or their employees, at their expense, subject to training course availability dates. In addition, the franchisor occasionally conducts national and regional meetings, at which it may provide training on such subjects as sales, advertising, operating procedures and insurance developments.
Territory Granted: The Franchise Agreement grants franchisees an exclusive geographic area. The area varies by franchise and may be defined in terms of one or more zip codes or counties, or by other geographic designation, as determined by the franchisor, depending on the specific market characteristics. The area will be defined prior to the franchisee’s execution of the Franchise Agreement and will generally have a minimum population of 175,000 and up to 200,000, of which 25,000 will be over the age of 65 at the time the agreement is signed. As long as the Franchise Agreement is in effect and franchisees continuously maintain the required office location(s) within the area, the franchisor will not establish or maintain or authorize any other person or firm to establish or maintain, an office location within the area to provide services which are the same or similar to those which franchisees are authorized to provide pursuant to the Franchise Agreement.
Obligations and Restrictions: At all times during the term of the Franchise Agreement, the majority owner of the corporation formed to operate the franchise business must be personally engaged in the operation of the franchise business on a full-time basis, unless otherwise consented to in writing by the franchisor. Franchisees may only offer their customers the services authorized by the Franchise Agreement. The franchisor may not alter the services which franchisees are authorized to provide without their consent; however, it may modify its policies and procedures at any time in the operations manuals or otherwise in writing. Franchisees are required to attain or surpass the sales quotas specified in the Franchise Agreement. Franchisees may not use the office from which they operate the franchise business for any other purpose. The office shall be located in a suitable commercial/business office setting, and office hours shall be consistent with local practices concerning business hours and holidays, provided that services must be available at all times on a 24 hours per day, seven days per week basis.
Term of Agreement and Renewal: The length of the initial franchise term is 10 years. One additional 10-year renewal term is available, if requirements are met.
Financial Assistance: The franchisor does not offer, either directly or indirectly, any financing arrangements to its franchisees. The franchisor does not currently intend to offer, either directly or indirectly, loans or other financing to its franchisees in the foreseeable future and it does not guarantee a franchisee’s notes, leases or other obligations. The franchisor offers a one-time discount of 10% on the initial franchise fee to honorably discharged veterans of the United States Armed Forces. The franchisor may discount the initial franchise fee for new franchisees who purchase multiple franchise markets simultaneously.
Estimated Initial Investment
| Name of Fee | Low | High |
| Initial Franchise Fee | $75,000 | $75,000 |
| Lease/Real Property | $6,000 | $15,000 |
| Leasehold Improvements, Furniture, Fixtures | $2,000 | $5,000 |
| Equipment | $2,500 | $3,500 |
| Opening Marketing | $3,000 | $4,500 |
| Vehicle Wrap Marketing Program (including auto lease/payment) | $2,500 | $5,000 |
| Training Expenses | $0 | $2,500 |
| Start-up Supplies | $1,000 | $1,500 |
| Insurance | $10,000 | $12,000 |
| Utility Deposits | $150 | $500 |
| Professional Fees | $1,500 | $5,000 |
| Business License | $500 | $6,000 |
| Additional Funds (6 months) | $51,850 | $103,500 |
| ESTIMATED TOTAL (primary services) | $156,000 | $239,000 |
Other Fees
| Type of Fee | Amount |
| Weekly Royalty – Primary Services and Home Health Services (personalized care at home, staffing and Medicare home healthcare) | 3.5% of palliative care sales; 4.5% of Medicare, Medicare Advantage payers and Medicaid sales; 5.5% of all other sales; minimum weekly payment of $100. |
| Monthly Royalty Hospice Services | 5.5% of all monthly sales. |
| National Marketing Fee | 1% of weekly sales. |
| Technology Fee | $485 per month. |
| Local Advertising | At least 1% of previous calendar year sales. |
| Polsinelli Online Solutions for Homecare (P.O.S.H.) | $1,000 per year. |
| Indemnification | Will vary under circumstances. |
| Renewal Fee | $10,000 |
| Transfer Fee | One-third of then-current initial franchise fee, currently $25,000, not to exceed $30,000. |
| Healthstream (Learning for Interim Franchise Excellence (L.I.F.E.) | Optional additional services including CE Unlimited and other add on services available for a fee. |
| Interest Charges for Late Payment | 1.5% for payment not received within 30 days of the due date. |
| Late Fee | $250 |
| Non-Compliance Fee | 2% of all weekly sales. |
| Sales Quota Deficiency | Will vary. |
| Annual Conference | $2,000 |
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