Franchising Since: 2006
Headquarters: Lakewood, Ohio
Estimated Number of Units: 145
Franchise Description: The franchisor is HealthSource Chiropractic, LLC. The franchisor’s parent company is ZCS Holdings, Inc. HealthSource Chiropractic clinics are business-to-consumer franchises with an easy operating system that provide “progressive rehabilitation,” by offering physical therapy and chiropractic services together as a comprehensive solution for pain relief, restoration of function, wellness care, and other related services and products. Franchisees may purchase their franchise as a new, start-up clinic, or they may convert an existing chiropractic clinic to a HealthSource Chiropractic Clinic.
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Territory Granted: The Franchise Agreement for the clinic grants franchisees a territory known as the “protected territory,” the size of which is based on the population of the market, area demographics, and estimated market demand for the franchised products and services. The franchisor typically defines protected territories based upon population of approximately 30,000 to 45,000 persons. If franchisees are in compliance with the Franchise Agreement, then neither the franchisor nor its affiliates will, within the protected territory, operate or grant a franchise for another HealthSource Chiropractic Clinic offering the franchised services and products or using the franchisor’s marks.
Obligations and Restrictions: Unless the franchisor approves the employment of an on-site general manager to operate the HealthSource Chiropractic franchise, franchisees (if the franchise is an individual) or one of their principal owners, officers, directors, or employees approved by the franchisor (if the franchisor is a legal entity) must actively participate in the actual operation of the franchise, and devote as much time as may be reasonably necessary for its efficient operation. Franchisees must offer and sell only those services and products the franchisor has approved for the franchisee’s type of franchise. Franchisees must also offer all goods and services that the franchisor designates for the franchisee’s type of franchise.
Term of Agreement and Renewal: The length of the initial franchise term is 10 years. Additional terms of 10 years are available if requirements are met.
Financial Assistance: The franchisor does not offer direct or indirect financing to franchisees in the normal course. The franchisor does not guaranty a franchisee’s note, lease or obligations. If franchisees qualify for the VetFran program sponsored by the International Franchise Association, then the development fee or the initial franchise fee for their first franchise will be reduced by $5,000.
Estimated Initial Investment
Name of Fee | Low | High |
Initial Franchise Fee | $60,000 | $60,000 |
Security Deposits | $3,800 | $9,500 |
Site Selection and Construction Management Fee | $20,000 | $20,000 |
Leasehold Improvements/ Decorating Costs | $122,500 | $227,500 |
Signage | $6,000 | $10,000 |
Therapy Equipment and Soft Goods | $5,600 | $6,100 |
Chiropractic Equipment | $14,049 | $14,049 |
X-Ray | $35,900 | $35,900 |
Class 4 Laser, and Spinal Decompression Equipment | $38,241 | $38,241 |
Misc. Supplies & Equipment | $500 | $2,000 |
Furnishings | $2,200 | $3,070 |
Computers and Installation | $3,200 | $3,500 |
Business Licenses and Permits | $300 | $1,000 |
Professional Fees | $17,000 | $39,500 |
Telecommunications Services | $200 | $2,500 |
Insurance | $2,100 | $5,300 |
Branding & Grand Opening Kit | $4,600 | $6,600 |
3 Months Marketing Expenses | $16,300 | $22,300 |
Expenses to Meet Initial Training Requirements | $3,000 | $8,000 |
3 Months of Rent for Lease | $9,900 | $27,000 |
3 Months Billing Software Lease | $1,794 | $2,100 |
Technology Fee – 3 months | $597 | $597 |
Human Resources and Payroll Services – 3 months | $1,951 | $2,518 |
Credit Card Processing Fees – 3 months | $350 | $2,200 |
Additional Funds – 3 months | $33,495 | $44,840 |
Pre-Opening Payroll | $17,714 | $24,072 |
ESTIMATED TOTAL (for a start-up clinic) | $421,291 | $618,387 |
Other Fees
Type of Fee | Amount |
Continuing Franchise Fee | 7% of gross revenues. |
Advertising Fee | 2% of gross revenues. |
Local Marketing Requirement | The greater of 5% of gross revenues or $3,000. |
Local and Regional Advertising Cooperatives | An amount set by the cooperative, but not more than 5%. |
Fee if Franchise Not Live on Software System | If franchise is not “live” on the HSWorx software system within two months post training, a $500 per month fee will be assessed. After month six the fee will increase to $1,000 starting month seven. |
Technology Fee | $199 per month. |
Annual Conference Expenses | Amounts charged by third parties. |
Interest | Lesser of 15% per annum, and the highest commercial contract interest rate permitted by law. |
Audit Expenses | Cost of audit and inspection (currently $1,200), plus any reasonable accounting and legal expenses. |
Late Reporting Fee | $100 per week. |
Returned Check Fee | $100 |
Supplier and Product Evaluation Fee | Cost of inspection and test of product sample (currently $500 -$700). |
Insurance | Amount of unpaid premiums and related costs. |
Replacement of Operations Manual | An amount set by the franchisor; currently $250. |
Renewal Fee | $10,000 |
Transfer Fee | $10,000 |
Legal Costs and Attorney's Fees | All legal costs and attorneys’ fees incurred by the franchisor. |
Injunction or Order of Specific Performance | All amounts incurred by the franchisor in obtaining an injunction or specific performance, including without limitation reasonable attorneys’ and expert witness fees, costs of investigation and proof of facts, court costs, other litigation expenses and travel and living expenses and any damages the franchisor incurs as a result of the franchisee’s breach. |
Indemnificatio | All amounts (including attorneys’ fees) incurred by the franchisor or otherwise required to be paid. |
Alterations Fee | All amounts incurred by the franchisor. |
Computer Software/ Hardware Installation Fee | All amounts the franchisor incurs (i) by installing, providing, supporting, modifying, and enhancing any proprietary software or hardware that it develops and license to franchisees or (ii) by providing computer system-related maintenance and support services that the franchisor or its affiliates provide to franchisees. |
Electronic or Hard Copies of Marketing Materials | The franchisor’s cost. |
Franchise Maintenance and Refurbishing | All amounts incurred by the franchisor. |
De-Identification | All amounts incurred by the franchisor. |
Termination Fee | One-half of then-current initial franchise fee for start-up clinics plus an amount equal to the franchisee’s average monthly continuing franchise fee, ad fund contribution, and technology fee, multiplied by the number of months remaining in their franchise term, discounted by a present value discount factor of 5%. |
Liquidated Damages Resulting from Violation of Restrictive Covenants | $50,000, plus any actual damages incurred by the franchisor exceeding that amount, and all attorneys’ fees and costs incurred by the franchisor, to enforce the restrictive covenants in the Franchise Agreement. |
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