Mr. Appliance : A Veteran Finds New Purpose With Mr. Appliance

In this owner testimonial, Nathan Burkholder explains how his experience as a military veteran translated into running a Mr. Appliance franchise. He recalls an early call with a franchise developer at what was then the Dwire Group, learning about the software, the team day in Waco, and the opportunity, and finding that the company's values and processes aligned with what he wanted to build. The video details the support that helped him get started. Mr. Appliance brought knowledge, software, franchise business coaches, and a network of fellow owners he could learn from, helping him grow from a technician into a true business owner. Through the veteran-friendly program, he received reduced fees while establishing his territory, something he says he has always been grateful for. Burkholder speaks candidly about the loss of identity many veterans feel after leaving the service, and how owning and operating a business helped fill that void. Serving his employees, team, and customers, he says, satisfies the same desire to be part of something bigger than himself. Watch the full testimonial to hear his story.