Mr. Appliance : Growing a Multi-Brand Mr. Appliance Business Together
How to use this video
This video features insights from a current franchisee sharing their experience with the Mr. Appliance franchise. As you watch, listen for details about daily involvement, support, and challenges as well as successes. If this perspective resonates, the next step is to request more information and speak directly with the franchisor.
About This Video
In this owner testimonial, Joe and Katie Walters explain how the Mr. Appliance side of their multi-brand Neighborly business came together. Owners since 2017, they describe the franchising network as being adopted by the world's greatest family, recalling the visit to Waco under the old Dwire Group name that first won them over. The video focuses on their son Michael, who wanted a career in the trades and now runs and partly owns their Mr. Appliance franchise. Because no appliance-repair school existed near them, another owner offered to train him for a couple of months in Cleveland under a tech of the year. Those relationships stuck, they say, with some of those technicians now on their own team, a sign of the cohesion Neighborly builds between ownership groups. Coming from teaching, coaching, and the legal field, the Walters leaned heavily on Neighborly at the start for help with taxes, branding, and goal setting, meeting as often as daily when they needed it. Over time they grew into independent business owners. Watch the full testimonial to hear their story, then explore the Mr. Appliance opportunity for yourself.