Mr. Rooter : Servant Leadership Drives This Mr. Rooter Franchise
How to use this video
This video features insights from a current franchisee sharing their experience with the Mr. Rooter franchise. As you watch, listen for details about daily involvement, support, and challenges as well as successes. If this perspective resonates, the next step is to request more information and speak directly with the franchisor.
About This Video
In this owner testimonial, Brian Poole and Deborah Albero Darata share the philosophy behind the Mr. Rooter Plumbing franchise they have owned since 2017. Their guiding saying sets the tone: they can train someone to be a great plumber, but they cannot train someone to be a good person, so character comes first in every hire. The video explains how that belief shapes their business. They host leadership seminars and meetings for employees because they see their job as developing better people, believing good people build better relationships with customers. Everything they do, they say, comes down to servant leadership, removing roadblocks for every employee and hiring and firing by a clear set of core values. Watch the full testimonial to hear their approach, then explore the Mr. Rooter opportunity for yourself.