Rainbow Restoration : How Rainbow Restoration Owners Weathered the Polar Vortex

In this owner testimonial, Jim and Stacey Casey reflect on opening their Rainbow Restoration franchise in September 2012 and the network that carried them through their early years. Working together as a couple has brought challenges, they admit, but also the ability to bounce ideas off each other, and they credit reunions, regional meetings, and the advice of other owners as critical to their success. Without that community, they say, running the business can feel like operating on an island. The video centers on a defining moment: the 2013 polar vortex, when temperatures in Athens dropped to nine degrees and pipes across the region froze. New and unsure what to do, the Caseys got a call from a fellow Neighborly franchisee offering to split a trailer load of equipment. That gesture, they explain, taught them that no matter what was thrown at them, they could pull their team together and find a way forward. They also share what being named franchisee of the year meant to them, crediting the owners who came before and the mentors who answered questions along the way. Watch the full testimonial to hear how the Caseys turned neighborly support and hard work into a thriving business, then explore the Rainbow Restoration opportunity for yourself.