Sam The Concrete Man : Todd Stewart on the Three Ingredients Behind Sam The Concrete Man
How to use this video
This video features a message from the leadership of the Sam The Concrete Man franchise, sharing their perspective on the business and its direction. As you watch, consider the company’s values, leadership approach, and long-term vision. If this leadership style resonates, the next step is to request more information and speak directly with the franchisor.
About This Video
In this Sam The Concrete Man video, president Todd Stewart introduces the residential concrete franchise and explains what he believes has made it successful. The company has been providing residential concrete services since 1989, and Stewart describes it as the largest residential concrete company in the country and the only concrete franchise of its kind.
Stewart attributes the brand's growth to three ingredients. The first is quality. Delivering on time, every time, has helped the company complete more than 10,000 projects nationwide, and it cites a 99 percent customer satisfaction rate.
The second is technology and process. Proprietary software, surrounded by proven sales and delivery processes, gives franchisees a competitive advantage on sales calls. Stewart says the company has embraced technology to become the most advanced business of its kind in the concrete market.
The third, and most important, is people. Dedicated franchisees and internal support staff, from the first customer call to the final review, are what Stewart says set the brand apart. He adds that the company's success only matters if franchisees reach their own personal and financial goals.
Franchisees then share their experience. One says his first season beat his initial projections by more than 30 percent. Owners describe more freedom, family time and flexible scheduling. They explain that the owner mainly handles estimates and starts jobs using subcontractors, so there are virtually no employees, and calls are answered through the brand's systems.
For prospective franchisees, this video offers both the leadership and ownership views of the Sam The Concrete Man model.