Five Star Painting : Dan Shaffer Wins 2016 Five Star Painting Franchisee of the Year

This Five Star Painting profile features Dan Shaffer, the brand's 2016 Franchisee of the Year, based in Austin, Texas. The setup is a useful one for prospects: Shaffer's business had been operating for six years as Pro Tect Painters with 600 online reviews when the brand asked him to rebrand to Five Star Painting. The video frames the conversation honestly — there had to be a real reason to change the name on a six-year-old business with that much accumulated proof. Shaffer was not a painter when he started. He saw a need for quality, service-oriented residential painting and within six months had developed both the painting industry expertise and the business skills to run the operation. His wife — a full-time attorney — speaks on camera about Dan's entrepreneurial drive and what it has meant for the family that flexible ownership gives him time to pick up the kids and stay involved with their soccer and gymnastics schedules. Team-building is a recurring theme. Shaffer describes deliberate, critical hiring: people who share the vision of delivering great service. The most praise the team can earn from a customer, in his framing, is being told the experience felt seamless. He also calls out the brand's 'have fun in the process' value as one of his personal favorites — sweat equity is fine, but punching a ticket isn't the goal. The video closes on growth ambitions: building the team further, expanding services, geographic expansion where it makes sense, and Shaffer's own goal of working himself out of his current role. This watch page is part of the Five Star Painting (Neighborly) content series on Franchise Direct.