Maximize your time and money and join the 911 Restoration family in building a brand that makes the world a better place and sets you up in a solid, enduring business.
911 Restoration—A Smart Investment Opportunity
If you are looking for a smart investment in a thriving, fast-growing industry that allows you to make money while helping people, 911 Restoration, with its low overheads and a quick ROI, may be the perfect fit for you!911 Restoration contracts all major restoration services including fire, smoke, water damage and mold remediation to communities nationwide, restoring order and peace of mind to grateful customers.
Whether you are completely new to the industry or you come from an existing mom n’ pop shop, 911 Restoration will help guide you through the entire process. Getting certified is easy with 911 Restoration. Some of our top performing franchisees come with no previous industry experience.
Why Join 911 Restoration?
We believe everyone has the power to reach their full potential given the right tools and support.At 911 Restoration, we do much more than provide our franchisees with a business in a box, we train them to be better business owners, providing:
- Lead generation from a powerfully experienced In-house marketing team.
- 24/7/365 Phone Support and warm-transfer calls to franchisees.
- Business Development: Immediate commercial clients through National and insurance Accounts.
- Operational business coach to train you on how to think, manage, and grow like a CEO.
- Operational & Business Development support to help you grow and develop locally.
- Assistance with Estimating and Billing to better handle insurance companies.
- Financing and purchasing assistance.
- Ongoing support with day-to-day operations.
- Shared workload with franchise’s full support so you don’t have to shoulder the whole business.
Thrive in an essential industry
The restoration business, unlike many others, is genuinely recession-proof.Natural and man-made disasters affect residential homes and businesses on a daily basis, delivering a vast pool of potential customers for our franchisees.
This industry is brand-driven. When people need their homes repaired after a major disaster, they want a company they can trust. As a nationally trusted brand across the United States and in Canada, 911 Restoration elevates your business potential from the minute you open your doors.
Maximize your time and money and join the 911 Restoration family in building a brand that makes the world a better place and sets you up in a solid, enduring business.
Request information below to learn more and to get in touch!
Please supply a valid phone number.
911 Restoration Adds New Members to Executive Team
911 Restoration, the “Fresh Start” Company, today announced the addition of three new members to the franchise brand’s executive team. Tammy Biggerstaff, Richard Ortiz, and Kevin Jones join 911 Restoration as the newest directors of sales and marketing, client relations, and compliance and training, respectively.

For the last seven years, Biggerstaff has managed sales teams and taught tactical sales to franchise networks. Prior to joining the 911 Restoration team, Biggerstaff was director of national accounts for a substantial franchise system. She is IICRC certified in water, fire and odor removal, and is the author of a successful restoration sales eBook that teaches readers her unique approach to sales.
“I am thrilled to step into the role of director of sales and marketing at 911 Restoration because teaching sales and leading teams is what I am most passionate about,” said Biggerstaff. “I could not be prouder to be joining the wonderful Fresh Start family.”

Ortiz is a seasoned business development and management professional with more than a decade of high-level leadership experience. Throughout his career, he has demonstrated his exceptional skills in business development, analytics and team building.
“Throughout my career, I've sharpened my skills in business development, enabling me to thrive in diverse and challenging environments,” said Ortiz. “I’m honored to lead the 911 Restoration client services team to continue delivering that level of service that we are known for.”

As director of compliance and training, Jones works to ensure 911 Restoration production and safety practices comply with industry standards and OSHA regulations. Jones is also the brand’s lead IICRC instructor and trainer, teaching water restoration, applied structural drying, and health and safety. In addition to being an IICRC-approved instructor, Jones also holds master status in water, fire/smoke, and textiles, is an applied microbial remediation specialist, an RIA water loss specialist, and is certified as a structural microbial investigator (IH) by the American Council for Restoration Certification.
911 Restoration is known for its one-of-a-kind ‘Fresh Start’ culture, providing unparalleled customer experience with a true focus on clear, real-time communication, and tackling restoration challenges with an unprecedented human-first approach.
To learn more about 911 Restoration, please request more information below.
There's a huge sense of pride to say that I'm with 911 Restoration. It's great being a part of a team that supports you like family.

With 911 Restoration, I am able to help out my community on a greater scale.

You learn how to take care of people, but in the end, you're taking care of yourself.

My whole life and everything around it has changed because of 911 Restoration.

There are priceless moments in life that I am very grateful and appreciative to have encountered. I feel like my job, as a franchise owner of 911 Restoration, is to provide the people in my community with similar moments. when a homeowner opens their front door when a job is done, and their face alights with a smile, I know my job is done. And done well

I'm very busy, optimistic, and my dreams continue to grow with 911 Restoration.
