Pet Supplies Plus Franchise Costs, Fees & FDD

Year Business Began: 1987

Franchising Since: 1991

Headquarters: Livonia, Michigan

Estimated Number of Units: 735

Franchise Description: PSP Franchising, LLC is the franchisor. The franchise offered is for the establishment and operation of retail stores offering pet food, pet supplies, pets, pet grooming and bathing services, and related products and services under the Pet Supplies Plus mark and system.
Training Overview: Two trainees must attend (at the same time) and complete to the franchisor’s satisfaction the initial, tuition-free training program, which will be held at the franchisor’s corporate headquarters or any other location it may designate. Training lasts no less than 80 hours. Franchisees with no experience in retail or in the pet industry may require up to 160 hours of training. If franchisees choose to enroll in optional training for pet grooming or other services, franchisees will be required to pay the then-current tuition fee.

Territory Granted: Franchisees will operate the store from a location that the franchisor must accept. After franchisees sign their Franchise Agreement and the franchisor subsequently agrees upon the approved location, the franchisor will grant franchisees an exclusive area within which it will not open another store under the marks and system (the territory), as identified in the Franchise Agreement. The size of the territory will depend on the number of people and the retail environment where the territory exists. While there is no minimum or maximum size for a territory, the territory granted to each franchisee may differ because of differences in demographic characteristics of certain areas. The franchisor anticipates that a territory generally consists of approximately 60,000 people. However, in less populous or less densely populated markets, the territory may more closely approximate 30,000 people.

Obligations and Restrictions: Franchisees must devote their personal full-time attention and best efforts to the management and operation of the store, or they may delegate the day-to-day operation of their store to a manager. The store must, at all times, be staffed with at least one individual who has successfully completed the franchisor’s initial training program. Franchisees must offer and sell all of the products which the franchisor requires, and only the products which the franchisor authorizes for the system, in the manner it prescribes, which presently include pet food, pet supplies, pets (but not dogs or cats), pet grooming and bathing services, seasonal items, gift cards, and related goods and services.

Term of Agreement and Renewal: The length of the initial franchise term is 10 years from the date the Franchise Agreement is signed. If requirements are met, franchisees can renew for two successive five-year periods.

Financial Assistance: The franchisor does not offer direct or indirect financing. The franchisor will not guarantee a franchisee’s note, lease or other obligations. Initial franchise fee discounts are available to qualified honorably discharged veterans, current and former first responders, or current employees of Pet Supplies Plus. These discounts are only applicable for the first PSP franchise awarded to the franchisee and may not be combined with any other initial franchise fee discount.

Estimated Initial Investment

Name of Fee	Low	High
Initial Franchise Fee	$49,900	$49,900
Inventory	$170,000	$290,000
Equipment	$187,200	$251,700
POS Equipment Installation	$3,150	$3,300
Full Store Preprinted Shelf Labels for Product	$270	$300
Training	$4,000	$8,000
Advertising Grand Opening	$30,000	$30,000
Insurance	$2,000	$7,000
Leasehold Improvements	$25,000	$950,805
Prepaid Rent/Security Deposit	$0	$24,000
Legal & Accounting	$4,000	$10,000
Pre-Opening Labor	$10,000	$35,000
Set Up Fee	$15,000	$15,000
Additional Funds – Initial Period (6 months)	$40,000	$300,000
ESTIMATED TOTAL	$536,520	$1,965,005

 
Other Fees

Type of Fee	Amount
Royalty	2% of monthly gross sales for first 12 months of operation; 3% of monthly gross sales after first 12 months of operation.
Technology Fee	Estimated to be $925 - $1,200 per month, based on store build-out.
Point of Sale (POS) Leasing Payments	Estimated at $265 - $340 per month plus tax if applicable in jurisdiction where store is located (based on capital costs of $15,910 - $20,336).
Grooming Scheduling Software	Currently $1,584 per year charged at $132 per month. Additional fees apply for text message reminders.
3rd Party Courier Deliver from Store Fees	Varies by number of deliveries and distance from store.
Advertising	See FDD.
Advertising Cooperative	If applicable, as determined by the franchisee’s cooperative and not to exceed the stated advertising requirement, unless a majority of the cooperative votes to increase that requirement.
Late Fee and Insufficient Funds	The lesser of 1.5% per month of the late amount due and/or amount rejected due to insufficient funds, or the highest permissible interest rate.
Audit Fee & Surcharge	25% of the royalty on unreported gross sales plus the royalty and other required fees due, and applicable late fees.
Renewal Fee	$2,500
Transfer Fee	$5,000
Additional Training Fee	$300 per day.
Supplier Network Re-Entry Fee	$500
Penalty Fee	$500
System Summit Meetings	Will vary under circumstances. Not to exceed $2,000 per person (up to two attendees per entity). Not to exceed $300 for each additional attendee (for 3 or more attendees from the same entity). Does not include actual out-of-pocket attendance costs.
Indemnification	Amount of claim or judgment.
Post-Termination and Post-Expiration Expenses	Costs and expenses associated with ceasing operations and de-identifying the franchisee from the store and the system.
Customer Survey Expenses	If the franchisee’s survey results fall below minimum standards, the costs and expenses associated with administering surveys.
Attorneys’ Fees, Court Costs and Litigation Expenses	Actual attorneys’ fees, court costs and litigation expenses incurred.

The above information has been compiled from the FDD of Pet Supplies Plus. Year of FDD: 2025.
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