FASTSIGNS : Husband-Wife Owners Bank on FASTSIGNS in San Antonio

This FASTSIGNS franchisee testimonial features Stephanie and Charlotte, a husband-wife team running the FASTSIGNS center in San Antonio, Texas. They opened in November 2015 and have used the testimonial to walk prospective candidates through what the corporate-culture due diligence and the early-years operational reality of a FASTSIGNS franchise actually look like. On the partnership and team build, the couple describes the husband-wife dynamic as fun and additive — they have learned the road together and grown into defined roles as the business has evolved. Within the first year they hired their way to three full-time employees including themselves, with hires brought in to round out skills the owners didn't already have. They describe themselves as still learning a lot, and still having a lot of fun. On brand selection, the couple invested significant time researching the FASTSIGNS corporate culture before committing. The factor that impressed them most was the size and dedication of the corporate support staff — over a hundred people in Dallas focused on franchise owner success, a number echoed by every existing owner they called during the discovery process. Coming into FASTSIGNS as new business owners, the help-desk-plus-network model meant they were almost guaranteed not to fail when questions came up — service supplies, tax vendors, operational how-tos all had a corporate help desk plus 600+ franchise owners ready to lend a hand. On the financial side, the couple invested their retirement to start the business and were specific about wanting to go in with a brand leader. Their closing line: their only regret is not doing it sooner. For prospective FASTSIGNS candidates considering the brand as a second-career or partner-business venture, this watch page is a useful operating reference. It is part of the FASTSIGNS US content series on Franchise Direct.