Franchising Since: 2009
Headquarters: Dallas, Texas
Estimated Number of Units: 300
Franchise Description: The franchisor is Restoration 1 Franchise Holding, LLC. The parent company is Stellar Brands. The franchisor offers franchises for businesses providing residential and commercial water, fire, smoke, and mold restoration services and additional services and products under the name “Restoration 1”.
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Territory Granted: Franchisees will not receive an exclusive territory. Franchisees may face competition from other franchisees, outlets that the franchisor owns, or from other channels of distribution or competitive brands that the franchisor controls. Franchisees and the franchisor will agree on a geographic area to act as the market territory. The market territory may be defined by ZIP codes, political boundaries, geographic boundaries, or roads. A standard market territory will have a population of 250,000 to 275,000.
Obligations and Restrictions: If franchisees operate their Franchised Business through a legal entity, they must identify one of the owners who is a natural person with at least a 10% direct or indirect ownership interest and voting power in that entity (the “designated owner”). The franchisor must approve the person that will act as the designated owner. Franchisees must obtain the franchisor’s prior written approval of any subcontractor that will be used to provide services of any kind for the franchised business. Franchisees must provide or offer for sale or use at the franchised business all of the services, products, supplies, equipment, and other items that the franchisor periodically designates.
Term of Agreement and Renewal: The length of the initial term is 10 years. However, the right to offer reconstruction services may not be the same as the franchise term because these services are optional and either party may terminate the Reconstruction Services Addendum any time with 60 days’ notice. Franchisees may renew for one successive 10-year term if they satisfy the conditions.
Financial Assistance: The franchisor does not offer direct or indirect financing. The franchisor does not guarantee a franchisee’s note, lease, or obligation. The franchisor offers a discounted franchise fee to qualifying veterans who have received an honorable discharge from any branch of the United States military before applying to become a franchisee.
Estimated Initial Investment
| Name of Fee | Low | High |
| Franchise Fee | $59,900 | $64,400 |
| Technology Fee | $2,100 | $2,100 |
| Real Estate / Rent | $0 | $1,000 |
| Renovations and Improvement | $250 | $500 |
| Encircle Software | $225 | $2,500 |
| Office Equipment and Supplies | $300 | $1,000 |
| Service Tools and Equipment | $1,200 | $48,000 |
| Uniforms | $250 | $650 |
| Technology Systems Components | $1,650 | $4,750 |
| Training Expenses for 3 People | $4,700 | $14,100 |
| Vehicle | $4,500 | $70,000 |
| Marketing Materials | $500 | $2,500 |
| Insurance | $7,000 | $12,000 |
| Licenses & Permits | $250 | $5,000 |
| Certifications | $2,200 | $4,000 |
| Professional Fees | $1,500 | $2,000 |
| Additional Funds (3 months) | $40,000 | $75,000 |
| ESTIMATED TOTAL | $126,525 | $309,500 |
Other Fees
| Type of Fee | Amount |
| Royalty Fee | Greater of: (a) 7% of collected gross revenue (or 3.5% for a conversion franchise during its initial 6 months) (other than construction gross revenue); or (b) the minimum royalty fee. |
| Reconstruction Royalty Fees | 2% of construction gross revenues. |
| Technology Fee | $525 / month (subject to change). |
| Additional User Accounts | $10 to $25 / month / user (subject to change). |
| Brand Fund Contribution | Not currently charged (subject to change up to 2% of collected gross revenue, excluding construction gross revenue). |
| Reconstruction Brand Fund Contribution | Not currently charged (subject to change up to 0.5% of construction gross revenues). |
| Local Advertising Expenditure | Not currently charged (subject to change up to 2% of collected gross revenue). |
| Marketing in Another Market Territory | Greater of: (i) $5,000 per incident, or (ii) 100% of the job value for any work obtained outside of the franchisee’s market territory. |
| Audit Expenses | Cost of audit. |
| Approval of Products or Suppliers | All costs and expenses associated with the evaluation. |
| Insurance Policies | Payable if the franchisees fails or refuses to obtain and maintain the insurance the franchisor specifies and it elects to obtain coverage for the franchisee. |
| Service Warranties | The franchisor’s cost of honoring any service warranty. |
| Service Warranty Deposit | Varies based on the amount of outstanding service warranties. |
| Transfer Fee | $5,000 |
| Renewal Fee | The franchisor’s direct costs and expenses. |
| Additional Training Fee | $1,000 per day per trainee (subject to change), plus expenses. |
| Conference Registration Fee | $399 per person (subject to change up to $1,000 per person). |
| National Account Dispatch and Claims Management Fees | No dispatch fees currently charged (subject to change). Claims management fee of 5% of the invoiced amount (subject to change). |
| Cost of Enforcement | All costs including reasonable attorneys’ fees. |
| Interest on Past Due Amounts | Lesser of 1.5% per month or the highest rate allowed by law. |
| Vendor Cost Reimbursement | Reimbursement all amounts, plus the franchisor’s costs and expenses. |
| Customer Refund | Reimbursement all amounts, plus the franchisor’s costs and expenses. |
| Reimbursement for Taxes | Reimbursement all amounts, plus the franchisor’s costs and expenses. |
| Indemnification | All costs including reasonable attorneys’ fees. |
| Interim Operations Fee | 5% of collected gross revenue (subject to change), plus costs and expenses. |
| Final Payment | Accounts receivable multiplied by 70%, multiplied by combined rate of the franchisee’s royalty fees and brand fund contributions as of termination or expiration. |
| Lost Revenue Damages | Will vary under circumstances. |
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