Franchising Since: 1992
Headquarters: Greenwood Village, Colorado
Estimated Number of Units: 170
Franchise Description: The franchisor is Crestcom International, LLC. The franchisor is offering a franchise program for the operation of a business which offers management, sales and personnel development training programs and materials.
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Territory Granted: Franchisees will operate their Crestcom business from a specific location that is designated as the “franchise location” in the Franchise Agreement. The franchise location can be relocated within the assigned area upon prior written notice to the franchisor. Franchisees must concentrate their efforts on marketing the materials within the geographic area described in the Franchise Agreement as it is currently constituted. An assigned area is usually part of a state or the entire state where a Crestcom Business is located. Franchisees will not receive an exclusive territory. Franchisees may face competition from other franchisees, from outlets that the franchisor owns, or from other channels of distribution or competitive brands that it controls. When the number of “qualifying businesses” in the assigned area reaches the “threshold number,” the franchisor will refrain from adding additional Crestcom business franchises or its own Crestcom businesses in the assigned area. If, after attaining the threshold number, the number of qualifying businesses in the assigned area falls below the threshold number, then without further notice to franchisees the franchisor may resume adding franchised Crestcom businesses or its own Crestcom businesses in the assigned area.
Obligations and Restrictions: Franchisees or their principal representatives must devote their best, full time efforts toward the management and operation of their Crestcom businesses. If franchisees are an entity franchisee, their principal owner must be approved by the franchisor in writing prior to serving as the principal representative. Franchisees, or if applicable, their principal representative, are required to successfully complete the mandatory initial training program and the Boot Camp training program. In addition to themselves or their principal representative, as applicable, they may, at their option and with the franchisor’s prior written consent, engage up to two individuals who are acceptable to the franchisor as authorized representatives who are authorized to market the materials in the assigned area. In order to maintain uniformity throughout the system, franchisees must operate their Crestcom businesses in conformity with the franchisor’s standards and specifications provided in the procedures manual or otherwise provided in writing. After the third full calendar quarter following the execution of the first Franchise Agreement, franchisees will be required to meet and maintain minimum production goals.
Term of Agreement and Renewal: The length of the initial franchise term is seven years. Up to three successor franchise terms of seven years each are available if requirements are met.
Financial Assistance: The franchisor may agree to finance a portion of the initial franchise fee. The maximum amount the franchisor finances is generally 50% of the initial franchise fee. The franchisor may also agree to finance some or all of the new materials surcharge and Crestcom Next Generation Sales Academy Program surcharge. Whether the franchisor will provide franchisees any financing and the amount of financing it will provide are dependent on the franchisee’s location, the franchisee’s experience in marketing or conducting training programs, the franchisee’s creditworthiness, the funds available to the franchisor, the collateral available to secure the loan and various market considerations. If franchisees have served as a veteran of the armed forces of the United States, they may be eligible to receive a discount of 10% off of the initial franchise fee that would otherwise be due.
Estimated Initial Investment
| Name of Fee | Low | High | 
| Initial Franchise Fee | $75,000 | $75,000 | 
| Distribution Fee | $2,625 | $2,625 | 
| Office Lease Costs | $0 | $500 | 
| Fast-Start Kit | $0 | $0 | 
| Equipment and Supplies | $575 | $2,000 | 
| Insurance | $350 | $900 | 
| Travel and Living Expenses During Initial Training | $0 | $2,569 | 
| Seminar Expense | $0 | $1,250 | 
| Legal and Accounting | $500 | $1,500 | 
| Shipping Costs; Initial Inventory | $0 | $200 | 
| Marketing Program | $7,800 | $9,600 | 
| Additional Funds (3 months) | $5,000 | $8,775 | 
| ESTIMATED TOTAL | $91,850 | $104,919 | 
Other Fees
| Type of Fee | Amount | 
| Royalty Fee | 19.75% of gross revenues. | 
| Distribution Fee | $875 per month. | 
| Materials Costs | Will vary, based on the franchisor’s or its approved supplier’s published price list. | 
| New Materials Surcharge | Currently $500 per media unit or module, but may be changed. | 
| Crestcom International Supervisor Program Surcharge | Currently none. However, the franchisor may in the future charge a surcharge if franchisees elect to market the Crestcom International Supervisor Program. | 
| Crestcom Next Generation Sales Academy Program Surcharge | Currently $3,500 (less 3% if paid in full at the time franchisees elect to market the Crestcom Sales Academy Program), but may be changed. | 
| Crestcom L.E.A.D.R.+ Surcharge | Currently none. However, the franchisor may in the future charge a surcharge if franchisees elect to market the Crestcom L.E.A.D.R.+ Program. | 
| Crestcom L.E.A.D.R.+ Catalogue Surcharge | Currently none. However, the franchisor may in the future charge a surcharge if franchisees elect to the market the Crestcom L.E.A.D.R.+ Catalogue. | 
| 360 Assessment | Currently $50 per assessment and corresponding report. | 
| Client Access Fee | Currently none. However, the franchisor may charge a fee upon 30 days’ notice to franchisees. | 
| PRO Facilitation Certification | Currently none for franchisees and up to two other facilitators. However, the franchisor may in the future establish fees for PRO Facilitation Certification. | 
| PERFORM Facilitation Training | Currently none. However, the franchisor may in the future establish fees for PERFORM Facilitation Training. | 
| Customer Relationship Management Software | The franchisor currently pays for this software, under its account, on behalf of incoming franchisees for 12 months. After the first 12 months, franchisees will be required to pay the franchisor the monthly fee imposed by the third party supplier for this software, which the franchisor will then pay to the supplier. The supplier’s rate is currently in the range of $45 to $48 per month. | 
| Crestcom Learning Portal (CLP) Software | Currently none. However, the franchisor may in the future charge a fee for ongoing license fees per user starting upon 30 days’ notice to franchisees. | 
| Mandatory Computer System and Program Fee | Currently none, other than the customer relationship management software license fee described above and (if collected) the CLP software fee described above. | 
| E-mail Account/Website Fee | Currently none. However, the franchisor may in the future charge a fee for providing the e-mail account, the franchisor’s website or both. | 
| Digital / E-mail Marketing Service | Franchisees must pay the rate charged by the third party supplier, which currently ranges from $0 to $299 per month. Most Crestcom franchisees use the free account. | 
| Special Needs Access to Materials or Live Instruction | Will vary. | 
| Shipping Costs and Taxes | Will vary. | 
| Regional Meeting and Annual Convention Fee | Will vary. | 
| Audit Fee | Cost of inspection or audit. If franchisees commit an Act of Deception (as defined in the Franchise Agreement), $25,000. | 
| Transfer Fee | $16,500 | 
| Transferee Training Fee | $3,500 | 
| Transfer Assistance Payment | $12,500, or $10,000 if the transferee is first identified by the franchisee rather than the area representative. | 
| Successor Franchise Fee | $3,500 | 
| Live Instruction Costs | Will vary. | 
| New Material and Supplier Approval | Actual expenses of approval. | 
| Interest | Lesser of 18% per annum or highest rate of interest allowed by law. | 
| Administrative Fee | $10 per late fee or payment. | 
| Late Charge | 3% of the amount due. | 
| Unreported or Inaccurately Reported Sales or Underpayments | Will vary under circumstances. | 
| Missed Training Fee | $200 | 
| Additional and Refresher Training | The then current rate. | 
| Costs and Attorneys’ Fees | Will vary under circumstances. | 
| Indemnification | Will vary under circumstances. | 
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