MaidPro Franchise Costs, Fees & FDD

Year Business Began: 1996

Franchising Since: 1997

Headquarters: Boston, Massachusetts

Estimated Number of Units: 265

Franchise Description: MaidPro Franchise, LLC is the franchisor. The franchisor’s parent company is Threshold Brands, LLC. MaidPro franchised businesses provide residential and commercial cleaning services and other related services. The franchisor also offers conversion franchises to qualified individuals and entities that have offered cleaning services similar or identical to the services of the franchised business for at least six months and that have generated more than $25,000 in sales during the latest six-month period in that business.
Training Overview: Franchisees, or their operating principal (if they are an entity), must successfully complete the initial training program to the franchisor’s reasonable satisfaction, before opening the franchised business. The initial training program is a self-paced program conducted via the telephone and the MaidPro intranet, and in-house corporate training held at the franchisor’s headquarters in Boston, Massachusetts, or another location designated by the franchisor, or by remote/virtual means. The franchisor expects the initial training to take franchisees 8-12 weeks to complete, but this could vary depending on how much time they can devote to training and how quickly they are able to absorb the materials. The franchisor, at its option, will conduct conferences or training sessions for ongoing training. Franchisees may be required to attend the conferences or training sessions/programs. The franchisor may, at its option conduct a convention that franchisees must attend.

Territory Granted: Franchisees will be awarded and may serve customers within a territory, which shall be delineated by zip codes; hard boundaries, such as streets, highways, rivers or other identifiable physical boundaries; or census tract. A territory is a defined geographical area containing a certain number of “qualified households” at the time of the grant of the franchise. A qualified household is a household with gross annual income over $100,000. 45,000 qualified households is the approximate number within any territory. Franchisees must operate from only one location the franchisor approves within their territory. The franchisor will not establish or license another to establish any other MaidPro franchised businesses within the territory while the Franchise Agreement is in effect and the franchisee is not in default.

Obligations and Restrictions: Franchisees, or their operating principal, must directly supervise the MaidPro franchised business at all times. Franchisees must maintain business times and hours as the franchisor may specify in the operations manual. Franchisees or their operating principal must successfully complete the training program and, after completion of the training, must devote full time, energy and best efforts to the operation of the franchised business. Franchisees must offer and provide all the services required by the franchisor. Franchisees may not offer or provide any products and services not authorized by the franchisor. Franchisees are specifically limited to providing approved products and services to customers who are located in the territory, unless the franchisor otherwise agrees. If franchisees are servicing a customer outside of their territory and a franchise is granted to another with a territory that includes this customer, the franchisee must cease servicing the customer and inform the other franchisee whose new territory includes this customer of the service and needs of this customer to allow the new franchisee to properly and timely service this customer.

Term of Agreement and Renewal: The length of the initial franchise term is five years. If franchisees meet the renewal conditions they may enter into a renewal term of five years.

Financial Assistance: The franchisor may offer financing of up to the full amount of the initial franchise fee to prospects who meet the qualifications, including creditworthiness. Except as disclosed, the franchisor offers no financing arrangements to MaidPro franchisees, and the franchisor does not receive payment or other consideration for the placing of financing. The franchisor does not guaranty any note, lease or obligation franchisees enter into for their franchised business.

Estimated Initial Investment

Name of Fee	Low	High
Initial Franchise Fee	$45,000	$45,000
Travel and Living Expenses While Training	$3,800	$7,000
Equipment	$7,500	$8,500
Miscellaneous Opening Costs	$6,160	$8,850
Cost for Initial Vehicle with Wrap	$5,300	$28,000
Initial Printing Materials	$1,300	$1,300
Advertising – Initial 3 Months	$15,000	$15,000
Real Estate	$5,000	$10,000
Insurance	$2,000	$12,000
Additional Funds – 3 Months	$18,800	$23,000
ESTIMATED TOTAL	$109,860	$158,650

 
Other Fees

Type of Fee	Amount
Continuing Royalty Fee	6% of monthly gross consumer sales.
Minimum Royalty	After the first 12 months of operation of the franchised business, if the franchisee’s gross consumer sales are less than $15,000 in any month, you must pay a minimum of $800 or the continuing royalty, whichever is greater.
Additional Royalty	An additional 2.5% royalty must be paid on services provided to customers geographically located outside the franchisee’s assigned territory.
Brand Fund Fee	2% of the consumer gross sales.
Subsequent Initial Training Fee for Additional Employees	$500 per person.
Ongoing Training	The then-current registration fee. If the franchisor provides training on-site at the franchisee’s location, the franchisor will charge its expenses plus $75 per hour per employee.
Late Submission Fee	$100 per time any payment (including a late fee), request for information, forms, data, or item/information is not received when due, plus 12% interest/year, or the maximum rate allowed by law, from date due until paid.
Transfer Fee	$5,000
National Sales Center	Price varies per number of inquiries processed.
Product/Supplier Approval Costs	Cost of inspection or testing, plus actual cost of laboratory fees, professional fees and travel and living expenses of the franchisor’s personnel.
Audit Costs	Any unpaid amounts due, plus late payment charges from the due date at the maximum rate permitted by law, not to exceed 1.5% per month. If understatement is 2% or more of the gross consumer sales, cost of the audit.
Costs and Attorneys' Fees	Will vary under the circumstances.
Indemnification	Will vary under the circumstances.
Convention Fee	Up to $1,500 depending upon costs.
Customer Complaints	All amounts the franchisor incurs to satisfy a complaint of the franchisee’s customer.
Step In Fee	$200 per hour per employee that the franchisor assigns, plus any expenses they incur and any attorneys fee the franchisor incurs in connection with the exercise and maintenance of the rights.
Renewal Fee	$2,500
Non-Compete Fee	Amount equal to the then-current initial franchise fee for each competitive business identified plus 7% of the competitive business’ gross sales until expiration of the non-competition period.
Text Messaging Services	Current fee is $5/mo. per participant phone number; per text charge of $.05 per multi-media text and $.025 per standard text.
MaidPro Go	Current fee is $10/month per account.
MaidPro Software	$25 per month per user license.
Email Licenses	Then-current service provider charges for license. Current rate is $7-$24 per user license, per month, depending upon storage needs.
Technology Fee	$500 per month.
Payment Processing Fee (optional)	$35 per month per account and applicable per transaction fees.
Phone and Messaging Services (optional)	$34.99 per month per user, plus $0.012 cents per text message.
Marketing Services (optional)	$90 per month.

The above information has been compiled from the FDD of MaidPro. Year of FDD: 2025.
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