Mobility Plus : Mobility Plus Earns a Mission-Driven Reputation Across the Industry
How to use this video
This video explains how the Mobility Plus franchise positions itself and what it believes differentiates the opportunity. As you watch, consider how these factors align with your priorities, experience, and expectations as an owner. If the value proposition feels like a fit, the next step is to request more information and speak directly with the franchisor.
About This Video
This industry reputation video collects on-camera assessments of Mobility Plus from two of its long-standing manufacturer partners: Sue Chen, founder and CEO of Nova Medical Products, and John Smid, regional vice president for Golden Technologies. Watch the spot to see how the brand is characterized by people who have spent years observing it from the supply side — what gets said when peers describe the network rather than when the network describes itself. Hear the central reputation point. Sue and John repeatedly contrast Mobility Plus with transactional retail, arguing that the work performed at the franchise level genuinely solves consumer problems and changes lives. The mobility category needs a serious retail presence, in their telling, and Mobility Plus has built one through deliberate operator selection rather than fastest-possible store-count growth. Both manufacturers describe the network's franchisees as exceptional people committed to a shared mission. Discover what they say about founder Rich Peter's role in the brand's reputation. John describes Rich as "the greatest intersection between a father, a consultant and a cheerleader" — someone whose priority is the long-term success of each operator he recruits rather than door-count expansion. Sue reinforces this: Rich's passion for who he brings into the organization is a critical input to each franchise's outcomes, and that selection bar is part of why partner manufacturers describe the network the way they do. Watch the close, where the reputation conversation pivots to industry timing. Medicare and traditional insurance do not pay for many of the products clients increasingly need; consumers from age 60 through 90 are investing in their own quality of life. Both executives argue that this is the most attractive moment to be associated with Mobility Plus. Note: this watch page sources the same underlying video as the Nova Medical & Golden Technology supplier testimonial page in this brand's library — see that page for the supplier-relationship framing.