Mobility Plus : Nova and Golden Technology on Why Mobility Plus Stands Apart

This supplier testimonial features Sue Chen, founder and CEO of Nova Medical Products, alongside John Smid, regional vice president for Golden Technologies — two long-standing manufacturer partners of Mobility Plus. Watch as both executives frame what makes the Mobility Plus model unusual: rather than supplying transactional retailers, they're working with franchisees whose business is genuinely about solving consumer problems and creating retail presence in a category that needs it. Hear Sue Chen's characterization of the people running Mobility Plus stores. She calls them "the best of the best in humans" and describes the network's combined mission of helping others as something that makes the manufacturing partnership feel like a dream come true. The framing positions Mobility Plus not just as a retail channel but as a network whose operators have self-selected for community impact alongside operating performance. Discover John Smid's perspective on founder Rich Peter's care for his franchisees. He describes Rich as "the greatest intersection between a father, a consultant and a cheerleader," emphasizing that Rich's priority is not opening more storefronts but ensuring the people he brings into the system actually succeed in what they're doing. Sue agrees that this people-first selection drives each franchise's outcomes. Watch the close, where both Sue and John explain why now is the right moment to evaluate Mobility Plus. The mobility industry is in transformation, Medicare and insurance don't pay for the products clients increasingly need, and consumers across age 60 to 90 are choosing to invest in their own well-being and quality of life. The video is a strong pairing for prospective franchisees who want to understand the manufacturer relationships and mission-driven culture behind the Mobility Plus opportunity.