Franchising Since: 2014
Headquarters: Midvale, Utah
Estimated Number of Units: 75
Franchise Description: Keyrenter Franchise, LLC is the franchisor. Keyrenter Property Management businesses offer a full range of real estate services, focusing primarily on real estate management and rental services to owners of single-family homes, condominiums, and multi-family properties. The franchisor offers two franchise programs:
- A Keyrenter Property Management franchise is a franchise purchased within a centralized metropolitan area that has a population that exceeds 100,000 people.
- A Brand Conversion Franchise is available to those individuals that already own a bona fide, existing residential property management company with at least 20 residential or commercial units under management.
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Territory Granted: Franchisees will be assigned a non-exclusive territory with a population of 100,000 or greater. To determine market size for the purpose of designating the territory, the franchisor uses population data from the U.S. Census Bureau or another source it deems reliable. It may not be redefined even if the population changes. The non-exclusive territory defines the area in which franchisees must operate their Keyrenter business. The address of the franchisee’s physical location must be within the boundaries of the territory. The territory will be identified by city, county, state, highway, or other geographic boundaries. Once established, the territory will typically not be changed. Franchisees will not receive an exclusive territory. Franchisees may face competition from other franchisees, from outlets that the franchisor owns, or from other channels of distribution or competitive brands that the franchisor cannot control.
Obligations and Restrictions: The Keyrenter business shall be managed by franchisees, or if they are an entity, one owner who is a natural person designated in writing to us as the person to make all decisions for the franchisee entity (designated owner). The franchisor may in limited circumstances allow franchisees to appoint a manager (designated manager) to run the day-to-day operations of the Keyrenter franchise. The designated manager of the franchised business must be properly licensed to perform real estate activities by any applicable governing body, if the state requires licensure to perform property management functions. Franchisees must offer only the services, systems, and products the franchisor specifies. Franchisees may not sell any products, systems, or services that the franchisor has not authorized, and they must discontinue offering any products or services that the franchisor may disapprove. The continuation of franchise rights depends on the franchisee meeting a performance requirement.
Term of Agreement and Renewal: The length of the initial franchise term is 10 years. If qualified, franchisees may renew for up to two additional terms of 10 years each.
Financial Assistance: The franchisor does not offer direct or indirect financing. The franchisor does not guarantee a franchisee’s note, lease or obligation. If franchisees are currently in or have been honorably discharged from any branch of the U.S. Armed Forces, the initial franchise fee of their first KPM franchise will be discounted by 20%. If franchisees can show that they have obtained the appropriate real estate license before they contacted the franchisor for the first time, and they have paid all fees as of the opening date, the franchisor will issue a $5,000 credit.
Estimated Initial Investment
| Name of Fee | Low | High |
| Franchise Fee | $50,000 | $50,000 |
| E-2 Visa Fee | $0 | $15,000 |
| E-2 Visa Deposit | $0 | $35,000 |
| Training Fee | $5,000 | $5,000 |
| Start-Up Marketing Package Fee | $10,000 | $10,000 |
| Travel and Living Expenses to Attend Initial Training | $3,000 | $5,000 |
| Real Estate/Rent | $1,500 | $5,000 |
| Real Estate Broker Fees | $5,000 | $10,000 |
| Real Estate Licensure or Property Management Training | $800 | $2,000 |
| Utility Deposits | $0 | $1,500 |
| Leasehold Improvements | $0 | $4,000 |
| Insurance | $1,500 | $4,000 |
| Office Equipment and Supplies | $1,000 | $4,000 |
| Signage | $500 | $5,000 |
| Furniture, Fixtures and Equipment | $1,500 | $2,000 |
| AppFolio Software Implementation Fee | $600 | $600 |
| Licenses and Permits | $1,650 | $3,000 |
| Legal & Accounting | $2,000 | $6,000 |
| Dues and Subscriptions | $1,500 | $3,000 |
| Keyrenter Marketing | $0 | $5,550 |
| Local Marketing and Lead Generation | $0 | $8,550 |
| Additional Funds—3 months | $33,200 | $60,200 |
| ESTIMATED TOTAL (for new franchise) | $118,750 | $244,400 |
Other Fees
| Type of Fee | Amount |
| Royalty Fee on Gross Revenue (excluding Real Estate Sales Commissions and Referral Fees) | 7% of monthly gross revenue or the minimum royalty fee, whichever is greater. |
| Minimum Royalty Fee | The greater of $15 per unit managed or, by month of operation: $0 (months 1–4), $250/month (5–12), $500/month (13–24), $1,000/month (25–35), $1,500/month (36–47), $2,250/month (48–55), and $3,000/month (56+). |
| Taxes | As required by governmental authorities. |
| Late Fees | 1.5% per month or the highest rate allowed by the state where the franchisee located, whichever is less, plus collections costs. |
| Insufficient Funds Fee | $100 per occurrence, plus late fees. |
| Failure to Submit Required Report Fee | $100 per occurrence and $100 per week. |
| Technology Fee | The then-current fee; currently, $150 per month. |
| Required Business Tools Fee | $975 per month (covers CRM, bookkeeping/accounting, and property management software; increases by $2.05 per unit above 135 units). |
| Additional Email Fee | $12 per month for each additional email address. |
| Office Relocation Fee | $500 plus the franchisor’s expenses; applies only if the office is relocated more than once in a 12-month period. |
| Non-Compliance Fee | $25 per day. |
| Renewal Fee | $2,500 |
| Relocation Assistance | Approximately $750 to $1,500. |
| Substitute or New Manager Training/ Additional Training | The then-current fee; currently, $500 per day, plus the franchisee’s expenses in attending. |
| Additional Operations Assistance | The then-current fee; currently, $250 per day plus the franchisor’s expenses. |
| Conference Fee | The then-current fee; currently, $500 - $1,000 per person, depending on the location of the Keyrenter Summit; it may vary in the future; $1,000 fee for non-attendance. |
| System Modifications | Not more than $5,000 in the first year of the franchise agreement, and not more than $50,000 during the initial term of the franchise. |
| Brand Development Fund Contribution | 1% of gross revenues or $2 per month per unit managed, whichever is greater. |
| Keyrenter Marketing Fee | $925 per month. |
| Local Advertising Fee | The difference between the amount franchisees spent on local advertising each month and their local advertising spend requirement ($1,425 or 3% of the past month’s gross revenue, whichever is greater). |
| Local and Regional Advertising Cooperatives | The greater of (i) the local advertising spend; or (ii) another amount established by cooperative members. |
| Unauthorized Advertising Fee | $500 per occurrence. |
| Additional Marketing and Advertising Services | Varies based upon service requested. |
| Telephone Number Charges | Actual amount incurred. |
| Audit Expenses | All costs and expenses associated with audit, approximately $1,500 to $5,000. |
| Approval of Products or Suppliers | $100 to $1,000 |
| Customer Issues | All costs incurred by the franchisor in assisting the franchisee’s customers. |
| Tenant Screening Fee | $30 per application (required for up to 25 doors). |
| Insurance | Amount of unpaid premiums plus the franchisor’s reasonable expenses in obtaining the policies, plus a 20% administrative surcharge. |
| Management Fee | The then-current fee; currently, $500 per day, plus the franchisor’s expenses. |
| Transfer Fee | 50% of the then-current Initial Franchise Fee, plus 10% of the agreed-upon price between buyer and seller, plus any broker, commission, or finder’s fee that the franchisor incurred. |
| Transfer Fee to Controlled Entity | $250 |
| Liquidated Damages | See FDD. |
| Indemnification | All costs including reasonable attorneys’ fees. |
| Costs and Attorney Fees | Amount incurred. |
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