uBreakiFix by Asurion Franchise Costs, Fees & FDD

Year Business Began: 2009

Franchising Since: 2013

Headquarters: Orlando, Florida

Estimated Number of Units: 700

Franchise Description: The franchisor is UBIF Franchising Co. uBreakiFix by Asurion stores and specially equipped uBreakiFix by Asurion vehicles principally offer and sell repair services relating to computers, smart phones, tablets, gaming consoles and other electronic equipment, and related services and ancillary products, which may include accepting used mobile and other electronic devices in exchange for payment and for purposes of resale.
Training Overview: Before opening their first uBreakiFix by Asurion store to the public, the franchisor will train up to three persons at its training facilities in Orlando, Florida; or at some other location closer to the franchisee’s store as the franchisor determines. The initial training program is about 48 hours per week of training over three weeks (144 hours total). In certain circumstances, the franchisor may decide the training program should be conducted virtually. Franchisees or their operating principal must attend and complete the training program to the franchisor’s satisfaction. The store manager and/or mobile unit manager, as applicable, must attend and complete the training program to the franchisor’s satisfaction. Immediately before and after their first store opens to the public, the franchisor will provide 16 days of on-site training to the operating principal and manager. The franchisor will provide additional assistance and training to franchisees and their staff if they request or if the franchisor decides it is necessary to implement new procedures or programs important to the franchisor in the operation of the store and mobile unit(s). The franchisor may also provide optional additional assistance for franchisees and their staff. The additional assistance may be held on a national or regional basis at locations that the franchisor chooses.

Territory Granted: The location of the franchise will be specified in the Franchise Agreement. During the term of the Franchise Agreement, the franchisor will not open or operate, or license others to own or operate, any fixed-location uBreakiFix by Asurion store at any physical site in the territory. The franchisor will determine the size and boundaries of the territory when the location is approved, the exact size of which will vary depending on the location selected. It will be a radius that ranges between one to three miles surrounding the store depending on the urban or suburban nature of the area. Alternatively, it may be some other geographic area (containing a day time and residential population of about 100,000 persons), described by attaching a map, or by reference to streets, natural boundaries or zip codes. By signing the Franchise Agreement, franchisees can, on a non-exclusive basis and if there is adequate customer demand in the territory, operate mobile unit(s). If the franchisor grants franchisees the right to have a “Remote Only Stocking Location” in connection with one or more mobile units, then they will not receive any territorial rights or protection with respect to the site for the Remote Only Stocking Location.

Obligations and Restrictions: Owner(s) must directly supervise the franchise business, on its store premises. If an owner is not directly supervising the franchise business, they must designate an “operating principal” acceptable to the franchisor who has completed the training program to its satisfaction and will be principally responsible for communicating with the franchisor about business, operational and other ongoing matters concerning their uBreakiFix by Asurion store and mobile unit(s). Franchisees must sell and offer all and only those products and services that the franchisor authorizes at or from their uBreakiFix by Asurion store and mobile unit(s).

Term of Agreement and Renewal: The length of the initial franchise term is about 10 years (the franchisor may adjust the exact term to coincide with the term and option terms in the lease). Two renewal terms, each with a 10 year term, are available if requirements are met.

Financial Assistance: The franchisor does not offer direct or indirect financing and it does not guarantee a franchisee’s note, lease or obligation. The franchisor offers a 20% discount to qualified veterans of the U.S. Armed Forces on the initial franchise fee for their first store.

Estimated Initial Investment

Name of Fee	Low	High
Initial Franchise Fee	$25,000	$40,000
Initial Training Fee	$0	$12,500
Initial Parts and Accessories	$7,000	$57,000
Initial Inventory of Equipment, Tools, Supplies, and POS Hardware	$9,650	$22,000
Furniture and Fixtures	$15,000	$30,000
Interior Signage	$1,000	$4,000
External Signage	$5,000	$30,000
Wages, Travel and Living Expenses During Training	$15,000	$23,000
Wages, Travel and Living Expenses During Site Review	$0	$1,000
Legal and Accounting	$1,500	$11,000
Business Licenses and Permits	$700	$1,500
First 3 Months Marketing	$0	$8,000
Insurance	$3,000	$8,000
Store Rent – 3 Months	$0	$20,000
Mobile Unit Lease Payments – 3 Months	$0	$3,150
Store Security Deposits	$0	$15,000
Construction and Leasehold Improvements	$50,000	$125,000
Additional Funds – 3 Months	$18,500	$37,000
ESTIMATED TOTAL	$151,350	$448,150

 
Other Fees

Type of Fee	Amount
Continuing Royalty	7% of non-recommerce revenue; and 4% of recommerce revenue.
Advertising Fee	None currently. Up to 2% of gross sales when an advertising fund is established.
Dispatch Fee	Currently, $0.75 per dispatch, subject to change.
Advertising Cooperatives	None currently.
National Account Administrative Fee	Up to 5% of gross sales from services to national accounts.
Internet Referral Source Fee	None currently.
Referral Commission	Set by the franchisor, but will not exceed 10% of total ticket price received from referred customers.
Technology and Customer Support Fee	1% of gross sales.
On-Site Training	The franchisor’s costs.
Additional Training & Assistance	Currently $125 per person per day or then-current charge.
Annual Meeting Expenses	Then-current charge, up to $1,000 per attendee.
Annual Meeting Non-Attendance Fee	Currently $0 to $2,000.
Transfer/Assignment	$10,000, plus the franchisor’s costs.
Audit	Amount of any underpayment, plus interest at the highest interest rate allowable by law (not to exceed 18%), plus the franchisor’s costs if audit shows underpayment of 2% or more.
Late Fee	Interest of 18% per annum, or the highest interest rate allowable by law, on any unpaid amounts.
Charges for Unpaid Checks, Drafts or Electronic Payments	The franchisor’s costs, including bank fees and other related fees, subject to a $50 minimum (subject to applicable state law).
Renewal Fee	$10,000
Supplier Review Costs	Costs of review of application and inspection.
Relocation Fee	$5,000
Non-Compliance Fee	$1,000 for the third infraction, $5,000 for the fourth infraction and every infraction thereafter.
Liquidated Damages	Will vary under circumstances.
Insurance	Cost of insurance plus the franchisor’s costs to obtain the insurance for the franchisee.
Email Account Fee	Currently none.
Site Review Fees	The franchisor’s costs and expenses of about $1,000 per site review. Costs vary.
Equipment, Tools, Parts, Supplies and Products Inventory	Then-current published wholesale prices for each particular item.
Promotional Campaigns	The franchisor’s costs to conduct and costs of advertising and promotional materials.
Extension Program	$1,500 for each of the first 6 months of extension, and $2,000 per month for months 7-12; payable on a monthly basis.
Sublease Rent	A mutually agreed dollar amount more than the base rent.
Indemnity	The franchisor’s costs and losses from any claim or legal action related to the construction, development, maintenance, operation, sale, transfer or assignment of the store.
Attorneys’ Fees and Costs	The franchisor’s attorneys’ fees and costs.

The above information has been compiled from the FDD of Asurion Tech Repair & Solutions. Year of FDD: 2025.
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