Franchise Information Center

You've done the research and are ready to sign on the dotted line. However, there is one more step you can take in figuring out if the franchise you've chose is a good fit for you: a secret shop. Here are some practical steps to conduct a smart, legal and strategically planned secret shop of your franchise selection that will confirm if you're ready to make it official.

Office Evolution®, a leading provider of flexible workspace solutions for entrepreneurs, small businesses and enterprise companies, is expanding its Jacksonville–Town Center location, adding almost 3,000 square feet to bring more offices, amenities and technology to the space at 5011 Gate Parkway, Building 100, Suite 100. This is the second expansion in four years spearheaded by franchise owner Michael Wielgus, who owns two other Office Evolution locations on the First Coast.

Elena Galkina and her son Vlad Galkin purchased their Minuteman Press franchise in Santa Clara, CA in November of 2022. As they celebrate three years in business, Elena and Vlad are proud to have put in the work to grow their sales by building connections in the community, expanding their product lines, and relying on each other as well as their dedicated team along the way. To cap off their year in 2025, Elena and Vlad also won the Top Customer Service Award for their region.

Captain D’s, the nation’s leading fast-casual seafood restaurant, has officially made its debut in the Northeast with a Dec. 8 grand opening at 763 E. Gunhill Road in the Bronx.

Graze Craze®, the innovative company that has flourished by tapping into the popularity of graze-style dining, continues to grow with the opening of a new location in Las Vegas at 9711 S. Eastern Ave., Suite H-8. Located in Silverado Ranch Plaza, the store specializes in creating artfully designed boards and boxes that inspire guests to “Celebrate Everything.”

One of the most consequential decisions you'll make as a franchisee is whether to renew at the end of your term. Yet it rarely gets the attention it deserves until the renewal deadline is staring at you in the face. That’s why franchise industry expert Joel Libava wants to walk you through this decision methodically before the pressure is on.