Ace Hardware Corporation

Weston Jacobs, Owner

Change is never easy, but our conversion to Ace has paid off better than we could have ever hoped. Brick and mortar retail is a battleground, and we are proud to have joined Ace in their endeavor to plan their stake in a growing online world. We have seen, and firmly believe, that carrying the Best Brands and providing the best services have pushed us to the front of the community and established our store as the leader in quality and service. We have seen an average gross margin percentage increase of 4 points! Advertising, branding and co-op engagement have made all the difference. No change is easy, but some are worth it.

Scott Plummer, Owner

Ace advertises nationally and when they do, they drive footsteps to my door. Ace Rewards is an example of this: Instant Savings allows it to be one of the best Rewards cards on the market. It is simple to use, my customers love it and I do, too. As we all know, it takes numbers to impact a market; Ace is growing its store count and their presence is being noticed. I could continue to list many ways that Ace has impacted my business, but the biggest one is the thoughtful steps in which 20/20 Vision documents the strategy on how we can compete with our biggest threats. I believe in Ace!