Office Pride Commercial Cleaning Services
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Testimonials
I spent my early years working in retail as a sales associate and music artist in the local area… while Karie was a certified Daycare provider for 10 years and mom to our 5 kids. We were looking to find and build a family business based on our faith and run on Biblical principles when we learned about Office Pride. Best life career decision we could have made.
We started a commercial cleaning company with the urging of Scott’s co-worker, in 2003 for extra cash and to get Carmen out of a dead-end job. After a year as an independent company, a ministry friend of Scott’s encouraged us to check out Office Pride. We were able to convert our business and acquire an Office Pride franchise in 2004. Timing is everything and everything in His time! For Office Pride franchisees the sky’s the limit… thanks to the support, the culture, the training and the fellowship we have been blessed with through Todd Hopkins, his corporate staff and our fellow franchisees!
We are both Retired Air Force. One thing that I really liked about Office Pride was its commitment to their core values. When we were in the Air Force, we also had core values: integrity first, service before self, excellence in all we do. I had a commander who also added two more: mission first, and the mission is the people. His point was that if you took care of your people, they would take care of the mission. I still wholeheartedly believe that! Office Pride has very similar values about integrity and customer service and doing what is right and what is best. It’s not about the almighty dollar, it’s about doing what’s right for every party involved, not just the owners or bending over backwards for the customer at the expense of the employee. I felt Office Pride set up that scenario best with their faith-based principles. Somebody living and working by a code and honoring that code is very important to us.
When he graduated from Regent University with a BS in Business, retired Navy Senior Chief Mike Jackson already owned his own Office Pride franchise. The Navy veteran of 22 years started the business while he was studying for his bachelor's degree. "I was offered a great job but decided not to take it and start my own business instead. I knew the type of income I wanted to bring in - six figures. I also like the impact I have on the people that work with me. Being a Christian, this is a great ministry.
A lot of folks in this industry won’t do much for their people, and the customers are seeing a difference because we’re actually showing up to talk to them and see how things are going. We’re doing monthly inspections. We not only expect, we inspect. Many companies get started and move on to next sale. We continue growing relationships with customers and the people who work for us. We’re getting good people on board from other cleaning companies because they hear we’re a great company to work for.
During the recession, I grew more than I ever have. I’m primarily serving that small- to medium-sized business. If you think about it, the small business owner went through the recession and had a tough time. Many closed their doors, had to let folks go, and had to downsize operations. What I think happened is they looked at cutting things and realized, ‘I need to reward myself in one place.’ So they didn’t cut us. Dust and dirt did not recede in the recession nor did the need for businesses to maintain a clean, safe, healthy environment for their employees and customers.
The thing that’s good about Office Pride is Todd is very careful not to over-saturate an area. Whenever we have new franchisees, we encourage them to Google ‘Office Pride’ for complaints and lawsuits. You just don’t see anything. With a lot of others, you do. That tends to happen because of oversold expectations, which leads to unhappy franchisees. You can put a lot of franchisees out there but if the majority of them are failing, it doesn’t do any good.