What are the things that food franchises consider when they try to customize their eating experience to the country's eaters? Delicious food? That'd be the most important thing, sure. A friendly, unique and enjoyable eating experience? Definitely. Access to a kind of food that customers can't get anywhere else? Of course. But one small but essential thing that franchisees can't overlook is their customer's safety.
According to QSR magazine, a poll by Cintas Corporation found that 30% were '“very unlikely” or “somewhat unlikely” to dine at restaurants where such accidents occur'. That's a pretty huge percentage you'd have to admit. Notice that these aren't people who've suffered accidents, but instead people who know of restaurants where accidents like slipping and falling occured. It seems that one in every three people hold a rather unforgiving attitutude towards restaurants where accidents take place.
The immediate question is this: how do restaurants prevent accidents? Some industry experts are saying to treat accidents with the same caution that a franchisee would treat food safety. “Just like you can fatally wound someone with a food infection, you can really hurt somebody if they slip on the floor,” says David Collette of Cintas Foodservice.
It sounds rudimentary, but restaurant safety cannot be ignored.